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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2409 reviews)

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4.92

Based on 2,409 reviews, last reviewed 13th Aug 2026

29% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Good communication and service. Good communication and service. Speak with a human. Reviewed on: 13th August 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2409)

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Great Reviewed on: 5th March 2026

Helpful and informative.

Helpful and informative. Very knowledgeable Reviewed on: 4th March 2026

We were given plenty of information

We were given plenty of information and were happy to open our new account Reviewed on: 4th March 2026

The staff are efficient, friendly and knowledgeable.

The staff are efficient, friendly and knowledgeable. It was straightforward opening an ISA. All questions were answered thoroughly during the appointment which was for one hour. Nothing was rushed. Reviewed on: 4th March 2026

Saxmundham Branch

Seen straight away no hesitation Reviewed on: 3rd March 2026

Visited Saxmundham branch and was seen without makin...

Visited Saxmundham branch and was seen without making an appointment. Service prompt and information concise. Suffolk building society is reliable, safe and local. Reviewed on: 3rd March 2026

Friendly and personal reception

Greeted in a friendly way at Reception and then my request to open an account dealt with in a friendly and efficient way via a personal meeting Reviewed on: 3rd March 2026

Discussed maturing accounts, very easy and useful, n...

Discussed maturing accounts, very easy and useful, never had an issue, thanks for the coffee Reviewed on: 3rd March 2026

Efficiently dealt with when opening a new account

Efficiently dealt with when opening a new account Reviewed on: 3rd March 2026

Excellent and efficient as always

Excellent and efficient as always Reviewed on: 2nd March 2026

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