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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1376 reviews)

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4.92

Based on 1,376 reviews, last reviewed 13th Jun 2025

23% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Efficiently and smooth setting up of isa account. My initial phone enquiry was answered immediately and positively with an offer to send me their application pack for a fixed rate isa. On returning... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1376)

Accounts

Ask about my savings and was helped sort out all my accounts Time was no problem. Reviewed on: 2nd February 2024

I’ve saved with SBS my entire life and have always h...

I’ve saved with SBS my entire life and have always had a positive experience using their branches Reviewed on: 2nd February 2024

A welcome addition to the High Street

The staff are always knowledgeable, efficient and helpful. Reviewed on: 2nd February 2024

Excellent service.

Nothing is too much trouble, polite, helpful and explain so it’s easy to understand. Reviewed on: 2nd February 2024

Very helpful and Friendly environment

When visiting the branch in Woodbridge, Suffolk staff were very helpful and friendly when explaining my options particularly as I was unsure of a few of the options. They were happy to explain what each option meant for me. Reviewed on: 2nd February 2024

Took a fixed rate isa lady that dealt with it could...

Took a fixed rate isa lady that dealt with it could not have been more helpful Reviewed on: 2nd February 2024

Staff support

Staff were very knowledgeable and helpful Reviewed on: 2nd February 2024

Always keeps you updated with the on going saving rates

Always keeps you updated with the on going saving rates Reviewed on: 2nd February 2024

Great staff in the Saxmundham branch delt with a lar...

Great staff in the Saxmundham branch delt with a large deposit for me and made me feel at ease. Very professional. I can highly recommend. Reviewed on: 2nd February 2024

Great service from all offices.

Great service from all offices. All staff are always welcoming and very helful Reviewed on: 2nd February 2024

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