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Suits Me: Personal Account reviews

Name: Personal Account
Rating: 4.75 (12106 reviews)

View other Suits Me products

4.73

Based on 12,106 reviews, last reviewed 9th May 2025

309% increase in 5 star reviews

in the past 90 days

329% increase in 1 star reviews

in the past 90 days

84%

10%

Latest highest rating:

5

It’s quite a good experience and I don’t plan to sto... It’s quite a good experience and I don’t plan to stop using suitme anytime soon Reviewed on: 9th May 2025

Latest lowest rating:

2

Hard to get hold ov them also they take hours phonin... Hard to get hold ov them also they take hours phoning back Reviewed on: 6th May 2025

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About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

Suits Me Personal Account reviews (12106)

Review of the Suits Me, Personal Account:

Slow and pathetic customer service , consultants tak...

Slow and pathetic customer service , consultants take their time to respond to an urgent query. Reviewed on: 5th May 2025

Reply from Suits Me We're really sorry for the delay- we are currently experiencing a higher volume of queries than usual, which has impacted our response times. We understand how frustrating that can be. Please know that our team is working hard to get back to everyone as quickly as possible. If it is still unresolved, please send us over an email at [email protected] with your details so we can follow up directly. Response date: 7th May 2025

Customer services needs a massive improvement

Customer services needs a massive improvement Reviewed on: 29th April 2025

Very very excellent I am happy because I use this...

Very very excellent I am happy because I use this bank Reviewed on: 29th April 2025

It’s very good I like the company

It’s very good I like the company Reviewed on: 29th April 2025

Very good service, receive my money very fast.

Very good service, receive my money very fast. Reviewed on: 29th April 2025

I love banking with suits me it’s so convenient and...

I love banking with suits me it’s so convenient and efficient also not to say if you upgrade your card you get wonderful benefits Reviewed on: 28th April 2025

Brilliant bank very reliable and helpful

Brilliant bank very reliable and helpful Reviewed on: 28th April 2025

This service is the best in the UK and people like i...

This service is the best in the UK and people like it and love it alot too Reviewed on: 28th April 2025

Do not like-for every transaction I have to pay.

Do not like-for every transaction I have to pay. Customer service is not available by phone calls. Emails are left without attention. Reviewed on: 28th April 2025

So far it's being a smooth journey customer service...

So far it's being a smooth journey customer service is swift and responsive. Attention to details and problem-solving skills, i only wish they create more rewards lol. Overall good service Reviewed on: 28th April 2025

my experience with suit me has been great so far ive...

my experience with suit me has been great so far ive had no troubles a tool so far very good customer service team. Reviewed on: 28th April 2025

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