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Suits Me: Personal account reviews

4.73
Based on 12,145 reviews, last reviewed 20th Feb 2026
400% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Never a dull moment always interacting with customers Never a dull moment always interacting with customers Reviewed on: 20th February 2026
Abike A's avatar
Abike A

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli

About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

Review Suits Me: Personal account now

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Suits Me Personal account reviews (12145)

Good service money easy to access

5
Good service money easy to access Reviewed on: 5th March 2025

very polite and helpful in any questions about using...

5
very polite and helpful in any questions about using the card Reviewed on: 5th March 2025

Good start but tell us a little more

5
Good start but tell us a little more Reviewed on: 5th March 2025

Account and sort code changes with card, is confusin...

2
Account and sort code changes with card, is confusing to activate and why I keep getting unprofessional texts from your employees I do not know. Feels like I’m being scammed sometimes just because of the format of message.. Reviewed on: 5th March 2025
Reply from Suits Me We're sorry to hear about your experience, and we understand how frustrating this must be. Your account and card should activate smoothly and we regret that this process hasn't gone as expected. We appreciate your patience, and if the issue is still unresolved, please reach out to our tea directly so we can investigate further and get this sorted for you as soon as possible. Response date: 11th March 2025
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Suits Me

Very good and medium but sometime I struggle

2
Very good and medium but sometime I struggle Reviewed on: 5th March 2025
Reply from Suits Me Thank you for your feedback. We're glad to hear you've had a good experience overall, but we'd love to help with any struggles you are facing. Please reach out to our team, and we'll be happy to assist you. Response date: 11th March 2025
Suits Me Card reviews
Suits Me

Suits me customer service are excellent,money kept w...

5
Suits me customer service are excellent,money kept well and safe ,transparent service,easy transaction process Reviewed on: 5th March 2025

Tulip Styles Hotel

5
Easy to use, good prices, very easy way to open an account and excellent customer support. Reviewed on: 5th March 2025

Good card and I used it when I travel...

5
Good card and I used it when I travel Reviewed on: 5th March 2025

too many charges for transferring money

3
too many charges for transferring money Reviewed on: 5th March 2025

The company seems to value money more than customers...

2
The company seems to value money more than customers and doesn't seem to appreciate any urgency in dealing with issues but they do appear to like using the word sorry a lot Reviewed on: 5th March 2025
Reply from Suits Me We are very sorry you feel this way. Customer satisfaction is very important to us, and we genuinely aim to resolve issues as quickly as possible. If there's an outstanding matter that still needs attention, please reach out, ad we'll do our best to assist you. Response date: 11th March 2025
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Suits Me

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