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Suits Me: Personal account reviews

View other Suits Me products
4.73
Based on 12,146 reviews, last reviewed 26th Apr 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

I feel it takes a while to get through to customer s... I feel it takes a while to get through to customer service when you leave details they never get back. Reviewed on: 26th April 2026
Joanne K's avatar
Joanne K

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli
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About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

Review Suits Me: Personal account now

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Suits Me Personal account reviews (12146)

Great banking app!

4
I like that the app is straight forward Reviewed on: 4th March 2025
Adeola's avatar
Adeola

Suits me is a fantastic bank & very helpful reliable...

5
Suits me is a fantastic bank & very helpful reliable aswell as fair, definitely found my home for banking for the rest of my life, no complaints on my end, there a top team always fair & very trustworthy. Reviewed on: 4th March 2025
Nathan W's avatar
Nathan W

So better and eaan see how much goes into my account

4
Was easy to get my suit me account plus now I can do online shopping etc plus an see how much money I have in my account plus direct debits Reviewed on: 4th March 2025
Gav B's avatar
Gav B

sign up was easy and all was done fast

5
sign up was easy and all was done fast Reviewed on: 4th March 2025
Desmond 's avatar
Desmond

People dont bank here because they want to more beca...

4
People dont bank here because they want to more because they have little or no other choice. They charge lots for things and are very slow when things go wrong. Forget getting through on the phone average wait time even when they first open is over an hour hold time! Thats not customer service Reviewed on: 4th March 2025
Jorden e's avatar
Jorden e

Great customer service app very easy to use upgradin...

5
Great customer service app very easy to use upgrading account fast and simple to do Reviewed on: 4th March 2025
Stephen 's avatar
Stephen

Very good very nice very vey good very nice

5
Very good very nice very vey good very nice Reviewed on: 4th March 2025
michael bray's avatar
michael bray

Mine experience has been really pleasant

4
Mine experience has been really pleasant Reviewed on: 4th March 2025
Kayleigh B's avatar
Kayleigh B

Can't get the app I've tried for 3 months but no one...

2
Can't get the app I've tried for 3 months but no one as got back in touch to help me with this Reviewed on: 4th March 2025
Andy J's avatar
Andy J
Reply from Suits Me We're really sorry to hear that you've been struggling to access the app for so long, and that you haven’t received the support you need. That’s definitely not the experience we want for our customers. Please reach out to us directly at [email protected], and we’ll get you logged into the app. Response date: 4th March 2025
Suits Me Card reviews
Suits Me

Wouldn't recommend can't get hold of them over the p...

2
Wouldn't recommend can't get hold of them over the phone or on live chat , been waiting for a bank for 3 weeks had 2 sent out to me still not recieved, had to send various emails to even have any sort of contact with them Reviewed on: 4th March 2025
Nicole j's avatar
Nicole j
Reply from Suits Me We’re really sorry to hear about your experience. This is not the level of service we aim to provide. If you’re still experiencing issues with receiving your card or getting in touch, please send us a direct message or email, and we’ll prioritise resolving this for you as soon as possible. Response date: 11th March 2025
Suits Me Card reviews
Suits Me

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