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Suits Me: Personal account reviews

View other Suits Me products
4.73
Based on 12,146 reviews, last reviewed 26th Apr 2026
67% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

I feel it takes a while to get through to customer s... I feel it takes a while to get through to customer service when you leave details they never get back. Reviewed on: 26th April 2026
Joanne K's avatar
Joanne K

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli
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About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

Review Suits Me: Personal account now

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Suits Me Personal account reviews (12146)

Simple process.

5
Simple process. Very functional. Easy set up. Good cash back facility. Reviewed on: 4th March 2025
David s's avatar
David s

I have had a great experience and when I lost my pho...

5
I have had a great experience and when I lost my phone I got a new one and after a while I couldn’t get in my account ss I didn’t know the password suits me reached out to me asking if Im okay snd sorted it out so that was brilliant of them Reviewed on: 4th March 2025
Logen w's avatar
Logen w

Very good service.

4
Very good service. Customer service options chat, tel &email is fine. Reviewed on: 4th March 2025
Ayman's avatar
Ayman

Very good experience when i use suite me

5
Very good experience when i use suite me Reviewed on: 4th March 2025
Tarlok S chawla's avatar
Tarlok S chawla

Great support

5
It was very easy to open the account and their customer service is excellent. Reviewed on: 4th March 2025
Louise H's avatar
Louise H

Suitsme good , top-up pay point good

4
Suitsme good , top-up pay point good Reviewed on: 4th March 2025
Mah's avatar
Mah

Customer care

5
Every time I've had an issue I have been dealt with accordingly by a member of the staff. My queries have always been rectified promptly. I would like to express the smooth transition of the new account openings that happened last month I had noIssues whatsoever, Suites me made sure to keep their customers up to date with was happening and it was to happen Reviewed on: 4th March 2025
Kiah Hackett (Kiki)'s avatar
Kiah Hackett (Kiki)

Highly recommend for anyone

5
Suits me is brilliant, if I’ve had a problem they are helpful and polite. It doesn’t matter if it’s by phone or online they are quick and professional. The rates are excellent and it’s so easy to use Reviewed on: 4th March 2025
Mrs W's avatar
Mrs W

Brilliant banking and brilliant customer service hav...

5
Brilliant banking and brilliant customer service haven’t got one bad word to say Reviewed on: 4th March 2025
Lucy H's avatar
Lucy H

The card is good but the cash back is rubbish...

4
The card is good but the cash back is rubbish Reviewed on: 4th March 2025
Zara harrison's avatar
Zara harrison

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