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Suits Me: Personal account reviews

4.73
Based on 12,146 reviews, last reviewed 26th Apr 2026
67% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

I feel it takes a while to get through to customer s... I feel it takes a while to get through to customer service when you leave details they never get back. Reviewed on: 26th April 2026
Joanne K's avatar
Joanne K

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli

About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

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Suits Me Personal account reviews (12146)

Great sometimes just takes ages for refund

4
Great sometimes just takes ages for refund Reviewed on: 4th March 2025

They go above & beyond to help u and sort the proble...

5
They go above & beyond to help u and sort the problem out for us Reviewed on: 4th March 2025

Overall very good.

4
Overall very good. I’ve never had an issue. If I have ever spoken to C/S they have always been really helpful and sorted out any issue that I may have had. Their communication is on point. Reviewed on: 4th March 2025

Good I would recommend this bank to family

5
Good I would recommend this bank to family Reviewed on: 4th March 2025

Conviant

4
Overall it's been fine but it's not easy to get to talk to someone Reviewed on: 4th March 2025

Never had a problem with my account customer service...

5
Never had a problem with my account customer service could be quicker Reviewed on: 4th March 2025

I have used suits me for a while now great bank acou...

5
I have used suits me for a while now great bank acount and easy access to money all time Reviewed on: 4th March 2025

Since I have had my bank account!!

3
Since I have had my bank account every I've had nothing but problems with reaching customer service with my disputes and I've had to lodge a complaint about the hold time on phone just to be hung up on every time I am now being charged 3.99 just to withdraw cash from cash machine if I Coul Chang banks I would Reviewed on: 4th March 2025

Would 100% recommend!

5
Easy use of bank, very straightforward. Great cash back and always received. Reviewed on: 4th March 2025

Goid people

5
Goid experience very good with keeping money Reviewed on: 4th March 2025

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