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Suits Me: Personal account reviews

View other Suits Me products
4.73
Based on 12,146 reviews, last reviewed 26th Apr 2026
67% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

I feel it takes a while to get through to customer s... I feel it takes a while to get through to customer service when you leave details they never get back. Reviewed on: 26th April 2026
Joanne K's avatar
Joanne K

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli
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About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

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Suits Me Personal account reviews (12146)

Simply leading the industry by standards.

5
Since beginning my use of suits me everything from communication, to customer service, to ease of use has been nothing short of industry standard. Reviewed on: 4th March 2025
William S's avatar
William S

Absolutely 0 problems at all.

5
Absolutely 0 problems at all. Always great customer service Reviewed on: 4th March 2025
Amy M's avatar
Amy M

Charges are prerogatives harsh and always come out w...

3
Charges are prerogatives harsh and always come out worse possible time. Trying to get hold of anyone quickly to resolve issues is hard. There is no saving features or round ups as opposed to others Reviewed on: 4th March 2025
Stephen C's avatar
Stephen C

I love how reliable and polite suits me are!

5
I love how reliable and polite suits me are! I have such a good experience with them. Reviewed on: 4th March 2025
Courtney H's avatar
Courtney H

Brilliant can't fault suit me at all

5
Brilliant can't fault suit me at all Reviewed on: 4th March 2025
charlotte l's avatar
charlotte l

It as been a good experience so far

5
It as been a good experience so far Reviewed on: 4th March 2025
Eliza r's avatar
Eliza r

I have had good results using my card and I have nev...

5
I have had good results using my card and I have never had any issues using my card or my online banking I have received good customer service when I had to call Reviewed on: 4th March 2025
Issac B's avatar
Issac B

great bank with upfront fees.

5
Suits me is a great bank that you can set up quickly and requires no credit check. However, the customer service and response times do take work in-app. On the phone they are excellent but sometimes there are long waiting times and you don’t always hear back without chasing. Reviewed on: 4th March 2025
Louise D's avatar
Louise D

The friendly staff helped when I changed over to them.

5
They helped when I changed over to them. Polite & helpful Reviewed on: 4th March 2025
Michelle c's avatar
Michelle c

Fast payments faster than mainstream banks easy to u...

5
Fast payments faster than mainstream banks easy to use and send money wouldn’t go back to a mainstream bank Reviewed on: 4th March 2025
jackpreston14x@gmail.com's avatar
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