Smart Money People Logo

Suits Me: Personal account reviews

4.73
Based on 12,146 reviews, last reviewed 26th Apr 2026
67% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

I feel it takes a while to get through to customer s... I feel it takes a while to get through to customer service when you leave details they never get back. Reviewed on: 26th April 2026
Joanne K's avatar
Joanne K

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli

About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

Review Suits Me: Personal account now

Help others make smarter decisions by sharing your own experience. Write a review

Suits Me Personal account reviews (12146)

Really friendly company, have really enjoyed my card

5
Really friendly company, have really enjoyed my card Reviewed on: 25th February 2025

Helped me when nobody else would

5
Suits Me have helped me get back on my feet when no other bank would. I cant thank them enough for the lifeline they have given me, its helped me get my life back on track. Reviewed on: 25th February 2025

YOU CAN WAIT UP TO 2 hours just to speak to customer...

1
YOU CAN WAIT UP TO 2 hours just to speak to customer advisor. ! Please avoid this bank at all cost, also after paying for £19 a month as a premium member, they will take 99p on every transaction you make. Customer service MAYA is very rude and even shout at you. Please avoid this bank at all cost! Reviewed on: 25th February 2025
Reply from Suits Me We’re sorry to hear about your experience. We strive to provide the best service possible and take your feedback seriously. If you’d like us to look into this further, please reach out to us at [email protected] and we will be able to help you. Response date: 26th February 2025
Suits Me Card reviews
Suits Me

My experience with customer service is that it is go...

5
My experience with customer service is that it is good; they are very helpful, clearly explain things, and understand what they are saying. Reviewed on: 22nd February 2025

Good experience

4
I’ve had a good experience with using this card so far. Reviewed on: 20th February 2025

SuitsMe has made my life easier

5
Suits Me has made managing my finances effortless. From the seamless account setup to the intuitive interface, my experience has been nothing but positive. The app offers great features like cashback rewards, easy money transfers, and multilingual support, making it accessible to a diverse audience. One of the standout aspects of Suits Me is its commitment to financial inclusion, especially for those who struggle to access traditional banking. The customer support team has been incredibly responsive, always ready to assist with any queries. Overall, Suits Me has provided me with a hassle-free banking experience, and I highly recommend it to anyone looking for a reliable and user-friendly banking solution. Reviewed on: 19th February 2025

Overall review

4
Good services for the majority, too many charges for simple transactions Reviewed on: 17th February 2025

It’s a rollercoaster takes bit of your money

5
It’s a rollercoaster takes bit of your money Reviewed on: 17th February 2025

It just suits me just fine !

5
It just suits me just fine ! lol x Reviewed on: 15th February 2025

Excellent service and professional staff

5
Excellent service and professional staff Reviewed on: 14th February 2025

Review Suits Me: Personal account now

Help others make smarter decisions by sharing your own experience. Write a review