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Suits Me: Personal account reviews

4.73
Based on 12,146 reviews, last reviewed 26th Apr 2026
67% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

I feel it takes a while to get through to customer s... I feel it takes a while to get through to customer service when you leave details they never get back. Reviewed on: 26th April 2026
Joanne K's avatar
Joanne K

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli

About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

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Suits Me Personal account reviews (12146)

Brilliant Service

5
Always had the best support from Suits Me, customer service is great and are always willing to help. A very good account for everyday use, the cashback features are also very good. Reviewed on: 25th February 2025

Great service!

5
Customer Care team are always there to help. Fantastic account for everyday use. Reviewed on: 25th February 2025

Great experience with Suitsmecard

5
very comforting and seamless experience with the mobile apps, access to my funds and great user experience. Reviewed on: 25th February 2025

Suits me, truly suits me!

5
Suits me, truly suits me! A seamless experience using the app, card, and to receive money and make transfer! Everyone on the team is so polite to speak to and so helpful! Reviewed on: 25th February 2025

Superb value

5
I recently opened an account with Suits Me, and I couldn’t be more satisfied with my choice. The range of services and benefits they offer is exceptional, especially considering the low fees. It’s clear that Suits Me provides incredible value for money. The customer service is top-notch, and the online banking platform is user-friendly and efficient. I highly recommend Suits Me to anyone looking for a reliable and cost-effective banking solution. Reviewed on: 25th February 2025

They are always ready to help and help with language...

5
They are always ready to help and help with language preference, they help us to be our selves Reviewed on: 25th February 2025

Very good service from the team and the offers are v...

5
Very good service from the team and the offers are very good Reviewed on: 25th February 2025

Easy application process and really quick.

5
Easy application process and really quick. I've had issues with my credit history so I've struggled to get a bank account other places. Suits Me does everything I need it to and the app is really easy to use. The customer service people are really friendly and helped me when I had a payment that I didn't recognise. Reviewed on: 25th February 2025

Fast and simple for account opening and easy to acce...

5
Fast and simple for account opening and easy to access the apps to manage account Reviewed on: 25th February 2025

I love that i can do everything online and customer...

5
I love that i can do everything online and customer service team is always very helpful Reviewed on: 25th February 2025

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