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Suits Me: Personal account reviews

4.73
Based on 12,146 reviews, last reviewed 26th Apr 2026
67% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
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3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

I feel it takes a while to get through to customer s... I feel it takes a while to get through to customer service when you leave details they never get back. Reviewed on: 26th April 2026
Joanne K's avatar
Joanne K

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli

About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

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Suits Me Personal account reviews (12146)

Best bank I have had they accepted me as I couldn’t...

5
Best bank I have had they accepted me as I couldn’t get a proper bank for bad credit Reviewed on: 16th January 2025

Suits me saved my life.

5
A few years back i ended up getting myself into a large sum of debt, i thought there was no way out, even when my debt was paid off i couldn’t get a debit card of any type or open a bank account which caused me to suffer from severe anxiety and depression, i couldn't work as i could not receive wages and i didn't see a way out, i was really bad mentally and emotionally and was at the point of suicide. One day i cane across suits me and thought i may as-well give it ago as i know i wont get one with such a bad credit score but suits me accepted me and helped me get my life back on track for me and my little boy. I now work full time as a SEN teacher and can easily receive my wages, if i ever suffer with any problems i send the team a email and they reply to me the same day and sort my problem just like that, i couldn't be happier and more thankful if i tried. Suits me saved my life. Reviewed on: 16th January 2025

Excellent and Recommended

5
I have found them an excellent bank and would recommend them too, good customer service and very easy to set up the app too. Reviewed on: 16th January 2025

Do it's job as a off street banking can deposit and...

5
Do it's job as a off street banking can deposit and withdraw anywhere will recommend other to give it a try Reviewed on: 16th January 2025

Can not complain the ...

5
Can not complain the are best Reviewed on: 16th January 2025

Well done Suits Me

4
It’s been a good experience with Suits Me, the only problem I have are the charges, they’re ridiculous. I hope you do better. Reviewed on: 16th January 2025

Excellent

5
Very professional and helpful service Reviewed on: 16th January 2025

Suits me are keeping my money for 4 months , and not...

1
Suits me are keeping my money for 4 months , and not reply to email no reply to phones and i can t use ore widraw my money Reviewed on: 16th January 2025
Reply from Suits Me Hi Bianca, we are deeply sorry about this. Please send us over an email at [email protected] so that we can get this resolved as quickly as possible for you. Response date: 4th February 2025
Suits Me Card reviews
Suits Me

It’s a great bank but the downside is that you get c...

3
It’s a great bank but the downside is that you get charged for literally everything Reviewed on: 16th January 2025
Reply from Suits Me Hi Owen, thank you for taking the time to leave us a review. We’re sorry to hear that you’re not completely satisfied. If you’re using Suits Me as your everyday card, we recommend upgrading to a Premium Plus account, as it has fewer fees associated with it. If you'd like to discuss this further, please don’t hesitate to email us at [email protected], and a member of our team will be happy to assist you. Response date: 18th February 2025
Suits Me Card reviews
Suits Me

I really love this on line bank I would recommend th...

5
I really love this on line bank I would recommend this bank to anybody an they always there an if there busy they would phone you back really friendly customer care team so thank you keep up the good work Reviewed on: 16th January 2025

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