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Suits Me: Personal account reviews

4.73
Based on 12,146 reviews, last reviewed 26th Apr 2026
67% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
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10%
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3%
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1%
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2%

Latest highest rating:

4

I feel it takes a while to get through to customer s... I feel it takes a while to get through to customer service when you leave details they never get back. Reviewed on: 26th April 2026
Joanne K's avatar
Joanne K

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli

About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

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Suits Me Personal account reviews (12146)

The customer service has been amazing, every time I...

5
The customer service has been amazing, every time I have an issue it is resolved immediately Reviewed on: 15th January 2025

It's very good customer service call me explain how...

5
It's very good customer service call me explain how to use suits me card to pup money Reviewed on: 15th January 2025

Blessing

5
Unable to get a high street bank account this was such a blessing Reviewed on: 15th January 2025

Suits Me Will Suit You

5
I've had a premium account with Suits me since they first came about. I've had one or two issues just like any bank, however they've always been resolved swiftly. Reviewed on: 15th January 2025

The employees are very friendly and helpful.

5
The employees are very friendly and helpful. They help us with all information Reviewed on: 15th January 2025

Always help when I need advice, good customer service

5
Always help when I need advice, good customer service Reviewed on: 15th January 2025

Umair usman

5
Verygood banking Customer service is great Reviewed on: 15th January 2025

Amazing bank account very easy to use

5
Amazing bank account very easy to use Reviewed on: 15th January 2025

Decent app I have to say

5
I enjoy the app, everything is direct & straight forward. No hidden fees everything is pretty much explained in the app. I’m not a fan of some of the fees but i understand them. Especially in this economy and after all nothing is for free these days right ? Anyway let me not forget to mention the countless cash backs suits me offers on everyday stores like Sainsbury’s/argos, are to die for (not literally obviously, but you get the point) so a solid 8/10 if I was to rate in my experience do far. Reviewed on: 15th January 2025

Great card I have it for 4 years

5
Great card I have it for 4 years Reviewed on: 15th January 2025

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