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Suits Me: Personal account reviews

4.73
Based on 12,146 reviews, last reviewed 26th Apr 2026
67% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

I feel it takes a while to get through to customer s... I feel it takes a while to get through to customer service when you leave details they never get back. Reviewed on: 26th April 2026
Joanne K's avatar
Joanne K

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli

About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

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Suits Me Personal account reviews (12146)

Excellent services join now

5
Good bank for now join today for excellent services and 24 hour reply via email Reviewed on: 14th January 2025

Suits me has been a very helpful bank when I’ve need...

4
Suits me has been a very helpful bank when I’ve needed help through their customer service. I appreciate the instant help when communicating with customer service. Reviewed on: 14th January 2025

good bank but customer service could be open weekends

5
good bank but customer service could be open weekends Reviewed on: 14th January 2025

Easy operating app could work on customer service

5
Easy operating app could work on customer service Reviewed on: 14th January 2025

SUITS ME, BETTER THAN ANY HIGH STREET BANK GUARANTEED

5
Been the best bank account I've had any issues get sorted out with care and kindness to there best ability.HIGHLY RECOMMENDED BEST BANK BY FAR AND BETTER THAN ANY HIGH STREET BANK HANDS DOWN, YOU CAN'T GO WRONG GIVE THEM A TRY AND YOU WON'T BE DISAPPOINTED Reviewed on: 14th January 2025

Excellent Banking services and customer service

5
Excellent Banking services and customer service and support....good for everyone with lots of offers. Reviewed on: 14th January 2025

Crap trying to get my money i had taken out my accou...

3
Crap trying to get my money i had taken out my account still waiting for it all Reviewed on: 14th January 2025
Reply from Suits Me Hi Gemma, we are very sorry that you feel this way. Please send us an email at [email protected] and we can get this resolved for you. Response date: 18th February 2025
Suits Me Card reviews
Suits Me

The customer service team are working absolutely gre...

5
The customer service team are working absolutely great never had such a fast service like suits me it took a minute for my problem to be solved. Reviewed on: 14th January 2025

Helped me out when I had no other bank to turn too.

3
Helped me out when I had no other bank to turn too. Good rates for money and a dedicated customer service team Reviewed on: 14th January 2025
Reply from Suits Me Good afternoon, we are so pleased to hear that you are happy with Suits Me. If you have any questions in the future please don't hesitate to reach out. Response date: 12th February 2025
Suits Me Card reviews
Suits Me

my shopping needs and the app is quick to respond

4
Simple and uncomplicated, it meets my shopping needs and the app is quick to respond Reviewed on: 14th January 2025

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