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Suits Me: Personal account reviews

View other Suits Me products
4.73
Based on 12,146 reviews, last reviewed 26th Apr 2026
67% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

I feel it takes a while to get through to customer s... I feel it takes a while to get through to customer service when you leave details they never get back. Reviewed on: 26th April 2026
Joanne K's avatar
Joanne K

Latest lowest rating:

1

Costs you money to withdraw cash at an ATM, even tho... Costs you money to withdraw cash at an ATM, even though they’re free. It costs 2% of the transfer to make a bank transfer Reviewed on: 1st February 2026
Thomas Jaconelli's avatar
Thomas Jaconelli
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About this product

Suits Me is an award-winning personal account provider.

There are three types of Suits Me prepaid Mastercards® on offer. The Essential account is pay-as-you-go. Premium and Premium Plus have extra facilities and perks but do charge a monthly fee. You can open an account with no credit check.

Suits Me prepaid account reviews help you find out what it’s really like to be a customer. If you’ve used Suits Me before, you can also leave a review and share your experience.

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Suits Me Personal account reviews (12146)

My experience with suits me is excellent

5
My experience with suits me is excellent Reviewed on: 20th April 2025
Jihan Y's avatar
Jihan Y

the most secure online bank

5
Iv been with sm for over 5 years I never thought I’d feel so secure and happy with an online only account. For this amount of time I’m extremely fortunate to have found them I can’t imagine now not being a sm customer ever Reviewed on: 20th April 2025
Sarah Jasmine's avatar
Sarah Jasmine

It’s so easy to deposit and easy to apply and spend !

5
It’s so easy to deposit and easy to apply and spend !!! Reviewed on: 20th April 2025
Sathaporn B's avatar
Sathaporn B

Around the time when I first opened my suits me bank...

5
Around the time when I first opened my suits me bank account I was given a call by suits me asking if there were any problems with the account to which I let them know there was nothing wrong and I appreciated them checking in as I had yet to add ahh my y money on the account or use it. I was then told that if I were to add a certain amount of money on the account I would be rewarded with what I believe was £50 so I did and within 30 minutes I received my reward!!! To be honest I have not had a single problem with suits me and I’m honestly very glad I took that route and chose to open an account with them. Reviewed on: 20th April 2025
Reginald J's avatar
Reginald J

Simply the best

5
Good communication from staff. Easy use of the app Reviewed on: 20th April 2025
SL Kisiane 's avatar
SL Kisiane

Most of the time customer service phone service take...

5
Most of the time customer service phone service takes to long to get an answer from a customer service agent. And when I had an issue with accessing my online account it took almost 2 hours to get hold of someone from suits me customer service Reviewed on: 20th April 2025
Katrina French 's avatar
Katrina French

I have lovely experience with suits me I find the cu...

5
I have lovely experience with suits me I find the customer service friendly I will definitely recommend to a friend Reviewed on: 20th April 2025
Aadil M's avatar
Aadil M

9/10 great bank

5
Overall I'm very pleased with suits me bank for an online bank there very fair and good customer care id recommend to friends or family definitely. Reviewed on: 20th April 2025
Tony m's avatar
Tony m

Helps build credit when no other bank would be prepa...

5
Helps build credit when no other bank would be prepared to do so. Reviewed on: 20th April 2025
Sinead 's avatar
Sinead

A general overview

4
Suits me is a great way for someone to start out their credit card life. It is every simple to use and the customer service is very helpful along with the regular emails that keep you up to date with all the new features and updates. Reviewed on: 20th April 2025
Becca B's avatar
Becca B

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