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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2827 reviews)

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4.95

Based on 2,827 reviews, last reviewed 15th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Very prompt and responsive services. Very prompt and responsive services. Reviewed on: 15th September 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2827)

First time buyer experience a breeze

I dealt with Brad and Emma and they've honestly been so great. As first time buyers, they've helped us understand the process so clearly and been so quick to respond to any questions we've had. I don't think our process would have gone so smoothly if it wasn't for them Reviewed on: 3rd February 2026

Highly Recommend Tembo Money

Tembo Money have just helped my husband and me with our remortgage, and the whole experience was fantastic. Their customer service was brilliant from start to finish—friendly, patient, and genuinely focused on helping us find the right option. Everything was explained clearly and thoroughly, without any jargon, which made the whole process feel much less overwhelming. We always felt informed, supported, and in good hands. Would absolutely recommend Tembo Money to anyone looking for a smooth and stress‑free remortgage experience! Reviewed on: 3rd February 2026

Helena and Poppy were amazing from start to finish.

Helena and Poppy were amazing from start to finish. They answered every question I had and helped me to feel calm during what is a stressful thing to do. Thank you Helena and Poppy. Reviewed on: 3rd February 2026

Rhys & Callum from Tembo

Tembo’s Rhys & Callum have been fantastic in the process of my mortgage application. I would highly recommend their professional, informative and efficient service to anyone. Reviewed on: 3rd February 2026

Top notch service

Wonderful experience going through this huge financial decision. Both Ruth Russell and Christianna Amos provide such safe hands and are knowledgeable and prompt with advice. I never felt like I was left hanging which helps enormously in a stressful situation. Top notch customer service and I couldn't recommend Tembo more. Reviewed on: 3rd February 2026

Callum made the mortgage process so much smoother th...

Callum made the mortgage process so much smoother than I expected. He took the time to understand my situation and found a solution that worked perfectly. Excellent communication and outstanding customer service. Reviewed on: 2nd February 2026

From start to finish, Callum went above and beyond t...

From start to finish, Callum went above and beyond to help us secure the right mortgage. He was professional, knowledgeable, and always available when we needed advice. We felt completely supported the whole way through. Reviewed on: 2nd February 2026

Callum was incredibly helpful throughout the entire...

Callum was incredibly helpful throughout the entire mortgage process. He explained everything clearly, answered all my questions quickly, and made what could have been a stressful experience feel easy and manageable. His customer service is top-notch! Reviewed on: 2nd February 2026

Quick and easy .

Quick and easy .Very nice to deal with, made me feel supported throughout the process. Reviewed on: 2nd February 2026

We highly recommend Tembo Money: Mortgage Broker, we...

We highly recommend Tembo Money: Mortgage Broker, we used them as existing Lifetime ISA customers, which meant that broker fees were waived. Jessica and Gemma have been amazing throughout to help us secure a mortgage offer from Skipton, clear, detailed and prompt communication, and always happy to help with any queries we had throughout the process. Following an initial call with Zach for initial checks on 28th December 2025, and a broker call with Jessica on 7th January 2026, to securing a mortgage offer on 20th January 2026! We couldn't have asked for a better service. Reviewed on: 2nd February 2026

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