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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2821 reviews)

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4.95

Based on 2,821 reviews, last reviewed 28th Jun 2026

69% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Excellent team We have had excellent experience with Olivia and Chelsea. Prompt, professional, compassionate and kind. Reviewed on: 28th June 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2821)

Amazing customer service from Olivia et al

Amazing customer service from Olivia, Chelsea and everyone at Tembo. Would highly recommend to anyone looking for a mortgage, particularly if you're self employed. Reviewed on: 29th January 2026

Tia and Ruth were fantastic from start to finish.

Tia and Ruth were fantastic from start to finish. Keeping great communication and providing an excellent service. Reviewed on: 29th January 2026

My mortgage advisor was very professional helpful a...

My mortgage advisor was very professional helpful and knowledgeable Reviewed on: 29th January 2026

Lorna and Emma have been amazing

Lorna and Emma have both been fantastic to work with as a first‑time buyer i literally had no idea how getting a mortgage works. lorna was my initial contact and she was so friendly and upbeat. She explained everything in detail and always replied to my emails quickly, even when she was on holiday! On application we had a couple of minor hurdles which she helped me to overcome, whilst ensuring i didnt stress or worry. Later on Emma also joined the party and has been equally as professional and efficient. Emma has kept me updated right through to my mortgage offer came through today. To say i am thrilled is an understatement. Thank you both for patience and help. Reviewed on: 29th January 2026

Jessica and Callum have been amazing.

Both Jessica and Callum have been amazing. There has been excellent communication, they are fast at getting back to you and they worked hard to secure us the best mortgage Reviewed on: 29th January 2026

Kane and Callum have been fantastic to work with.

Kane and Callum have been fantastic to work with as a first‑time buyer. They were incredibly helpful, explaining everything clearly and guiding me on the best approach from start to finish. My application was submitted on Friday and the offer was issued the following Thursday — I’m absolutely delighted. Highly recommended! Reviewed on: 29th January 2026

Chelsea and Dominic

Chelsea and Dominic were absolutely fantastic from start to finish. They were incredibly helpful and worked quickly to get my mortgage offer sorted with no stress at all. Everything was explained clearly, communication was great throughout, and they made the whole process feel smooth and straightforward. I couldn’t be happier with the service and would highly recommend Chelsea and Dominic to anyone looking for reliable, efficient mortgage support. Reviewed on: 29th January 2026

Remortgage options

Needed information on a remortgage and Callum was really helpful in providing different options to help with current circumstances. . Reviewed on: 28th January 2026

An excellent service.

An excellent service. Good communication, friendly approach and professional advice. Thank you for your assistance James and Chelsea. Reviewed on: 28th January 2026

Callum and Bethany at TEMBO Money Limited have both...

Callum and Bethany at TEMBO Money Limited have both been excellent communicators, whether it's over the telephone or through emails. They have constantly updated me through every single process. The journey I have undertaken and the service that I received have always been of such a high standard. I am extremely ecstatic with every aspect of my mortgage experience. Reviewed on: 28th January 2026

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