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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1514 reviews)

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4.98

Based on 1,514 reviews, last reviewed 30th Jan 2026

24700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Excellent support and communication Cannot fault the support I had from both Advisor Jess and Broker Elly. Incredibly supportive from the first conversation, explaining things in detail ... Read more Reviewed on: 30th January 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

What is this award?

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1514)

Excellent professional service

From start to finish very professional, they go above and beyond and achieve results with ease. Highly recommended thank you so much Reviewed on: 22nd January 2023

Helpful from start to finish

Hannah & Geraldine were both amazingly helpful & prompt in replying to my many questions. Would definitely recommend Reviewed on: 21st January 2023

Great Service and Dedication

They were great and always went above and beyond to find us the right solution. They worked tirelessly when the odds were against us. Reviewed on: 21st January 2023

You need to read this

You need to read this it’s important! Shahid Is an brilliant mortgage specialist from start to finish. Always on hand to help and got my mortgage agreement in record time a credit to the company you need to use this company as they are brilliant from start to finish. It does not end here. After the mortgage offer Hannah was on hand to help again the after care was brilliant always answers queries in an honest and professional manner. Tembo is both a finished article in the acquisition and after care service for helping you get your mortgage offer and advice. Using this company you won’t go wrong a Modern company for a modern age. Amazing thank you Reviewed on: 21st January 2023

Tembo go the extra mile for clients

As parents we wanted to help our son to buy his first property. We approached the mortgage co we had used for 25 years and had paid off our own mortgage with but found them to be unhelpful. At the age of 57 we were told we were too old to be accepted as guarantors. After finding Tembo by internet search we were soon very impressed by their refreshing approach . Hannah & Gemma found every option available to us and in the end settled upon a Deposit Boost Mortgage. This enabled our son to buy the property in his own name which was an excellent outcome. Without Tembo we wouldn’t have been able to make this purchase happen. Reviewed on: 21st January 2023

5* experience

The best experience I’ve ever had with a mortgage broker. Kirsty was knowledgable, very helpful, personable and took the time to explain my options to make sure I got the best mortgage. The online portal was easy to use and quick to upload documents onto. I would recommend Tembo and Kirsty to anyone looking to get a mortgage. Reviewed on: 21st January 2023

Amazing customer service

Amazing customer service from starr to finish Reviewed on: 21st January 2023

Simple, straightforward excellent customer service

Got referred to Tembo by another company so didn't really know what to expect, but they were excellent - the advisor listened to my requirements, presented me with a few options and ultimately found me a good deal. He took the time to explain everything and answer any queries I had and communication from him and the rest of the team was great throughout. Reviewed on: 21st January 2023

Best broker I've spoken too

Really helpful and highly professional. Couldn't of asked for a better broker Reviewed on: 21st January 2023

Excellent, supportive, personal service

What a refreshing experience - a company who communicates and always keeps promises to 'get back to you'. Advice was clear, precise and accurate, which when choosing a financial product is paramount. I'd use them again in a breath. Reviewed on: 21st January 2023

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