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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2821 reviews)

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4.95

Based on 2,821 reviews, last reviewed 28th Jun 2026

69% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Excellent team We have had excellent experience with Olivia and Chelsea. Prompt, professional, compassionate and kind. Reviewed on: 28th June 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2821)

Emma Furmston was amazing!

Emma Furmston was amazing! Explained everything throughout the journey and kept me updated along the way. Highly recommend! Reviewed on: 23rd January 2026

Emma Furmston kept me in the loop and made me feel s...

Emma Furmston kept me in the loop and made me feel so looked after! Reviewed on: 23rd January 2026

Fabulous and efficient!

Fabulous and efficient! Emma kept us informed at every step. Thank-you! Reviewed on: 23rd January 2026

Gemma Bentley was amazing

From start to finish my case worker Gemma Bentley was very professional and proactive and made sure we was updated at every step. Reviewed on: 23rd January 2026

My Cash ISA

I have a cash ISA, that Emma Furmston, who works at Tembo recommended to me and I am very happy with it Reviewed on: 23rd January 2026

Great experience with Tembo!

Great experience with Tembo! The Case Manager's are a brilliant team! Reviewed on: 23rd January 2026

No complaints

Poppy was quick, kind, and efficient in handling my mortgage. She made the whole process easy and stress-free. Highly recommended. Reviewed on: 23rd January 2026

Poppy was so helpful and knowledgeable, made it all...

Poppy was so helpful and knowledgeable, made it all so much easier to understand and she was so friendly Reviewed on: 23rd January 2026

So helpful, proactive and patient.

Tembo were extremely helpful. As a first time buyer, the process was daunting at first, but the staff at Tembo are so helpful, proactive and patient. Geraldine especially has been a great support and made the whole process feel smooth. Reviewed on: 23rd January 2026

Excellent service overall.

Excellent service overall. I felt they genuinely cared about finding a mortgage that matched my parameters and were responsive throughout the process. However, I would have appreciated more proactive guidance on optimisation. I later realised that increasing my deposit slightly would have unlocked a better rate, which wasn’t suggested at the time. Overall a good experience, but there was room for more strategic advice. Reviewed on: 23rd January 2026

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