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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (2812 reviews)

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4.98

Based on 2,812 reviews, last reviewed 7th May 2026

302% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Super helpful service Abbey and Geraldine were super helpful in getting our mortgage sorted. It was a great reassurance to know they were always looking to find the best op... Read more Reviewed on: 7th May 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (2812)

Helpful and great customer focus.

Helpful and great customer focus. A refreshing change in their market. Reviewed on: 23rd January 2025

amazing service!

I got my mortgage through Ruth Russell. She was absolutely fantastic and settled my nerves right from the off. Her support, Jess Eley was equally as good and made the process so so simple! Reviewed on: 23rd January 2025

Amazing customer service.

Ruth Russell was amazing and really looked after me. As did Jess. Reviewed on: 23rd January 2025

Ruth and Jess were fantastic from start to finish.

Ruth and Jess were fantastic from start to finish. Kept us up to date and chased any queries quickly. Smooth process and highly recommend. Reviewed on: 23rd January 2025

Ruth Russell and jess eley were a great help to me w...

Ruth Russell and jess eley were a great help to me with my mortgage Reviewed on: 23rd January 2025

Ruth and Jess 5* service!

Ruth was my broker and Jess was my case manager. They were fantastic! Extremely knowledgeable, efficient and made the whole process so easy for me as a first time buyer. I was in my house 6 weeks later even with changing my rate 3 days before exchange. I highly recommend tembo what a great company! Reviewed on: 23rd January 2025

Ruth and Jess are faultless!

Faultless! Ruth and Jess are a great team - super efficient communication and helped me get the best mortgage possible. Reviewed on: 23rd January 2025

Richard Tembo Mortgages

Wow this guy knows his stuff. Richard went through the process throughly, diligently and broke everything down so that we knew exactly what to expect. Would highly recommend his professionalism. Reviewed on: 23rd January 2025

Richard was very thorough and took the time to go th...

Richard was very thorough and took the time to go through the parts we didn’t understand. I would highly recommend. Reviewed on: 23rd January 2025

Polite and friendly staff that make a stressful proc...

Polite and friendly staff that make a stressful process so much easier. Rich Birchall in particular was excellent. Reviewed on: 23rd January 2025

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