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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2825 reviews)

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4.95

Based on 2,825 reviews, last reviewed 17th Aug 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Amazing service Manny and Abbey have been amazing with responding to queries. Approachable and super helpful. Reviewed on: 17th August 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2825)

Great company

I mostly dealt with Andy Shead and Callum Doherty- both were very helpful and communicative, I was always kept up to date with what stage we were at and it was mine and my husbands first time looking into a mortgage and they explained everything very well to us Reviewed on: 22nd January 2025

Jack and Elly were great!

Jack and Elly were great! Really communicative and friendly - kept us informed throughout the whole process. Reviewed on: 22nd January 2025

Highly rated customer service

Tembo made a complicated process into a simple and pragmatic one. The guidance and support I was given was spot on and exceeded my expectations. Reviewed on: 22nd January 2025

Jessica Eley our case manager was friendly and effic...

Jessica Eley our case manager was friendly and efficient. Reviewed on: 22nd January 2025

Cant recommend tembo enough

I’m self employed and was struggling to get Mortage and advice, tembo were incredible, they answered all my questions, guided me through every step, there online system meant that it was so easy to upload documents and track the progress, the third parties they recommend made things effortless and so efficient. A huge thank you to Ruth and Jessica, exceptional customer service and knowledge. Reviewed on: 21st January 2025

Excellent customer service.

Excellent customer service. We were kept informed through the whole process. The staff were polite, knowledgeable and professional at all times. Any questions or concerns were dealt with quickly and efficiently. Reviewed on: 21st January 2025

Perfect for first time buyers

Tembo were great, as first time buyers they explained everything perfectly and due to my wives work were able to offer us a discount on their broker fees. I couldn't be happier Reviewed on: 21st January 2025

They literally took care of everything for us as fir...

They literally took care of everything for us as first-time buyers! They handled the mortgage, found fairly priced solicitors, and even recommended a great surveyor. They laid out all the options available to us and were super friendly throughout the process. They also answered all our questions—and we had a lot of them. Thanks for their incredible support and guidance. Their help made what could have been a stressful process so much easier. Highly recommend! Reviewed on: 21st January 2025

Could not ask for more!

Excellent from start to end, Jessica Eley and Paul Herbert have got us a mortgage offer within days, can’t recommend them highly enough Reviewed on: 21st January 2025

Excellent communication, friendly service

Excellent communication, friendly service Reviewed on: 21st January 2025

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