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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2825 reviews)

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4.95

Based on 2,825 reviews, last reviewed 17th Aug 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Amazing service Manny and Abbey have been amazing with responding to queries. Approachable and super helpful. Reviewed on: 17th August 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2825)

A genuinely enjoyable mortgage application process...

I recently had the great experience of working with Tembo for my mortgage, and I can't sing their praises enough! From start to finish, Paul and Jess were absolutely stellar. They made the entire process smooth and stress-free, consistently going above and beyond to keep me informed at every turn. Paul's expertise combined with Jess's meticulous attention to detail created a winning team. They were always available to answer my questions and provided invaluable advice tailored to my needs. Their friendly and approachable demeanor changed what could have been a daunting experience into a genuinely enjoyable one. If you're on the lookout for a mortgage broker who truly cares about their clients, Tembo is the way to go. Paul and Jess are exceptional! Thank you so much! Reviewed on: 21st January 2025

Absolutely amazing service from Ruth and Jess.

Absolutely amazing service from Ruth and Jess. They found the best deals and kept me informed at all times. They were so quick to answer emails and calls. Couldn’t ask for better service! Reviewed on: 21st January 2025

Excellent service all round

Georgie Dye and Abbey Ward really helped guide us through the process from not knowing anything. We had lots of unique circumstances and issues but they were always willing and available to help. Reviewed on: 21st January 2025

Fantastic

I’ve been so happy with the service offered to me by tembo! Communication was fantastic and customer service was all round 10/10. Grace was so thorough in helping me understand my options and allowing me to make choices based on as much information as possible. Callum then went on to keep communication open throughout the next steps, keeping me up to date with where the bank were up to at each step. I felt listened to and supported from start to finish. Reviewed on: 21st January 2025

Excellent!

Amazing from start to finish, both Paul and Jess really went the extra mile and were wonderful to deal with. Highly recommend! Reviewed on: 21st January 2025

Excellent customer service

Rob and Jess considered our circumstances and needs and quickly found the right mortgage for our needs. They worked quickly and kept us constantly updated and we therefore felt confident at every step. Reviewed on: 21st January 2025

Super service

Jodie Coxell was really helpful and extremely knowledgeable, I couldn’t recommend her enough Reviewed on: 21st January 2025

Incredible service throughout!

Incredible service throughout! Fast communication, detailed answers, anything and everything you need! Reviewed on: 21st January 2025

Easy, understandable and no hassle.

Easy, understandable and no hassle. Reviewed on: 21st January 2025

Fabulous customer service

Amazing team who respond so fast to any queries. Reviewed on: 21st January 2025

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