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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2825 reviews)

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4.95

Based on 2,825 reviews, last reviewed 17th Aug 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Amazing service Manny and Abbey have been amazing with responding to queries. Approachable and super helpful. Reviewed on: 17th August 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2825)

Amazing Staff and Support

Two unexperienced first time buyers lost in the sea of confusion rescued by Dom and Chelsea! They found us the best mortgage, the best rate and they were with us every step of the way, offering support and guidance- even on other house buying related issues. We would definitely recommend them to anyone looking for a mortgage and we will definitely use them again when the time comes! Reviewed on: 15th April 2024

Our experience with Tembo was faultless!

Our experience with Tembo was faultless! We honestly could not have asked for more and would gladly recommend Tembo to our friends and family. The service from Grace and Chelsea was informative, thorough and fantastic value for money. From our perspective, this resulted in a very smooth remortgage. Reviewed on: 15th April 2024

From start to finish they have been incredible, no d...

From start to finish they have been incredible, no details or question has been too small, the service has exceeded all expectations Reviewed on: 10th April 2024

all the processe was fast and effective, highly raco...

all the processe was fast and effective, highly racommended Reviewed on: 6th April 2024

Great experience.

Great experience. Super easy to nevigate website & prompt communication, efficient. Reviewed on: 5th April 2024

10/10 service!

Me and my partner are first time buyers and were shopping around for a good mortgage advisor and broker to help us with our journey of buying a home. We’d spoken to a few but just never got the right ‘vibe’ for a personal experience. Until we looked into what else Tembo offered as we already have a LISA with them. We have never looked back, we have had the pleasure of having Fae K as our mortgage advisor and Rebecca T as our broker. They have both been absolutely incredible, so informative and we have never felt that anything we asked was too much. Even the protection review with a lovely lass Lauren was enjoyable. Most places we’ve come across for a protection call are very pushy to upsell their services and can be quite intimidating! Not Tembo, it was a straight forward chat about what cover we have in place in the event of illness or death whilst having a mortgage and it was like having a formative chat with a friend. Any time we have needed to get hold of either Fae or Rebecca, it has never taken long to get a response and we were kept in the loop throughout our whole process. At the time of writing this, all we have to get done now is a survey and wait until May for us to have our LISA a year before we can withdraw our deposit. I feel that Fae and Rebecca have helped our process move along so quickly and I think we’ll be a bit gutted not to have that regular chat with them once we complete as they have really made this such a personal experience and completely stress free. Big thankyou to Fae & Rebecca for everything you have done for us :) Reviewed on: 4th April 2024

Easy to use website and portal, responsive people an...

Easy to use website and portal, responsive people and a smooth process with regular updates throughoit. Reviewed on: 4th April 2024

Friendly and efficient

Friendly and efficient, answered every question without delay Reviewed on: 4th April 2024

Overall very responsive and friendly.

Overall very responsive and friendly. Always there to help and advice on any queries. Reviewed on: 3rd April 2024

Outstanding customer service.

Everyone from Tembo who dealt with my case were professional, friendly and very responsive. They seemed to take a genuine interest and I appreciated their regular contact. I was completely awed by the level of service I received. Highly recommend! Reviewed on: 3rd April 2024

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