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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2825 reviews)

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4.95

Based on 2,825 reviews, last reviewed 17th Aug 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Amazing service Manny and Abbey have been amazing with responding to queries. Approachable and super helpful. Reviewed on: 17th August 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2825)

Geraldine was absolutely fantastic from start to fin...

Geraldine was absolutely fantastic from start to finish during the process of getting me a mortgage. I was originally using a mortgage broker called Fairstone, recommended to me by L&G homes. They hit a dead end with lenders and that’s when I came across Tembo. Geraldine was extremely efficient in getting me offers and within a matter of days found a lender (I should mention that I have a settled default on my credit score). To my amazement the loan offer Geraldine managed to get me was from the same bank that I had 6 months worth of missed payments to. This review still doesn’t do Tembo justice and I would recommend them to everyone and anyone. These guys really will get you a mortgage if you are struggling! 5 Reviewed on: 14th February 2024

Great service. Best rate. Quick, responsive.

Service above & beyond. Best rate. Responsive & easy to work with. Reviewed on: 14th February 2024

Perfect service

Thanks to Tembo we have managed to secure a mortgage for our first home as a family. Our advisor Olivia went above and beyond to help us find the right deal for us which was difficult as two self employed people. Thank you Olivia and Tembo!! Reviewed on: 14th February 2024

Excellent correspondence and great advice.

Excellent correspondence and great advice. Made the whole process swift, easy and stress free. Reviewed on: 14th February 2024

Brilliant

Really excellent customer service, above and beyond what we expected and hugely reduced the stress of a difficult purchase Reviewed on: 14th February 2024

Very helpful, exactly the help we needed, good value.

Very helpful, exactly the help we needed, good value. Reviewed on: 14th February 2024

I had an excellent experience with Andy.

I had an excellent experience with Andy. Like most people, I have absolutely no idea about mortgages or how it might work when I was buying my flat mate out of her share of the property. Andy was supportive and responsive the whole way through the process, which I am hugely grateful for. Reviewed on: 14th February 2024

The team was always available to provide updates and...

The team was always available to provide updates and ensure the process was as smooth as possible. Reviewed on: 14th February 2024

Great experience with Tembo Mortgage Broker

Great experience with Tembo Mortgage Broker Reviewed on: 14th February 2024

From the very outset, my journey with Tembo was noth...

From the very outset, my journey with Tembo was nothing short of spectacular. As a first-time homebuyer, the process of navigating through mortgage options was daunting, to say the least. However, the moment I got in touch with Tembo, all my apprehensions melted away. Here's why I can't recommend Tembo enough: Personalized Service: What stood out the most was the personalized service I received. The team at Tembo took the time to understand my unique financial situation, preferences, and long-term goals. It felt like they were tailoring the mortgage experience specifically for me, rather than just pushing standard products. Expertise and Knowledge: The level of expertise and knowledge displayed by the Tembo team was impressive. They were able to explain the complexities of various mortgage options in a way that was easy to understand. Their insights helped me make an informed decision that I feel confident about. Transparency and Honesty: Tembo operates with a high degree of transparency and honesty. There were no hidden fees or surprises along the way. They were upfront about all costs, which helped me plan my finances effectively. Efficient Process: The efficiency of the Tembo team was remarkable. They streamlined the entire mortgage process, from application to approval. Their proactive approach meant that all potential hurdles were addressed promptly, ensuring a smooth and stress-free experience. Supportive and Friendly Staff: Every interaction with the Tembo team was positive. They are not just experts in their field but also incredibly supportive and friendly. It was reassuring to know that I had such a reliable team guiding me through one of the most significant financial decisions of my life. Outstanding Communication: Communication with Tembo was seamless. They kept me informed at every stage of the process and were always available to answer any questions I had. Their responsiveness and dedication to customer service truly set them apart. In conclusion, if you're looking for a mortgage broker that offers a personalized, knowledgeable, and efficient service, Tembo is the way to go. Their commitment to their clients' best interests is evident in every interaction. I am deeply grateful to the Tembo team for making my home buying journey a pleasant and successful one. Thank you, Tembo, for turning my dream of homeownership into a reality! Reviewed on: 14th February 2024

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