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Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2821 reviews)

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4.95

Based on 2,821 reviews, last reviewed 28th Jun 2026

69% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Excellent team We have had excellent experience with Olivia and Chelsea. Prompt, professional, compassionate and kind. Reviewed on: 28th June 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2821)

Tembo - professional and pro active in service delivery

Tembo has been very professional and pro active in servicing our needs. Reviewed on: 14th February 2024

Tembo makes remortgaging easy!

Tembo has been a pleasure to work with. Matt was friendly, approachable and put me at ease as it was my first remortgage. He listened to everything we had to say and guided us effortlessly through our options and the process. Chelsea our case manager put everything together and sent it off very quickly and kept us updated throughout, I didn’t need to chase anyone at all. It’s been a pleasure to deal with Tembo. When I knew my mortgage was coming up for renewal I was incredibly nervous and was avoiding it. Speaking with Tembo took all that pressure away and I would thoroughly recommend them Reviewed on: 14th February 2024

The service was great from start to finish.

The service was great from start to finish. I'd definitely recommend Tembo to friends and family. Reviewed on: 14th February 2024

Tembo was the only company able to offer a solution

Tembo was the only company able to offer a solution, after I had been out of the UK for 25 years Reviewed on: 14th February 2024

Faultless Service

The most important thing for us was Tembo's patience and quick responses. We had a lot of questions, and they happily answered them all. Reviewed on: 14th February 2024

Brilliant service, start to finish

I was recommended Tembo through a colleague and was surprised at how quick they were at setting up the initial calls to get us started. This was important as we were close to making an offer on a property and didn't want to miss out. We were in contact with Olivia who talked us through the mortgage and property buying process from start to finish which was very helpful as first time buyers. Her approach was very personal and we appreciated how quick she was at responding to our numerous questions throughout the process. The mortgage rates changed multiple times whilst we were waiting for exchange and Tembo were able to transfer us to a better rate in an efficient way. They actually secured better rates before they were visible on sites such as compare the market. Overall I would recommend Tembo to anyone looking for a mortgage or general advice. Reviewed on: 14th February 2024

Geraldine was absolutely fantastic from start to fin...

Geraldine was absolutely fantastic from start to finish during the process of getting me a mortgage. I was originally using a mortgage broker called Fairstone, recommended to me by L&G homes. They hit a dead end with lenders and that’s when I came across Tembo. Geraldine was extremely efficient in getting me offers and within a matter of days found a lender (I should mention that I have a settled default on my credit score). To my amazement the loan offer Geraldine managed to get me was from the same bank that I had 6 months worth of missed payments to. This review still doesn’t do Tembo justice and I would recommend them to everyone and anyone. These guys really will get you a mortgage if you are struggling! 5 Reviewed on: 14th February 2024

Great service. Best rate. Quick, responsive.

Service above & beyond. Best rate. Responsive & easy to work with. Reviewed on: 14th February 2024

Perfect service

Thanks to Tembo we have managed to secure a mortgage for our first home as a family. Our advisor Olivia went above and beyond to help us find the right deal for us which was difficult as two self employed people. Thank you Olivia and Tembo!! Reviewed on: 14th February 2024

Excellent correspondence and great advice.

Excellent correspondence and great advice. Made the whole process swift, easy and stress free. Reviewed on: 14th February 2024

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