Write a review

Newsletter

Go to business site

Tembo Money: Mortgage broker reviews

Name: Mortgage broker
Rating: 4.95 (2825 reviews)

View other Tembo Money products

4.95

Based on 2,825 reviews, last reviewed 17th Aug 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Amazing service Manny and Abbey have been amazing with responding to queries. Approachable and super helpful. Reviewed on: 17th August 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

Read all reviews Write a review

About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Review Tembo Money: Mortgage broker now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best mortgage broker 2026

Awarded to the mortgage broker rated highest in customer reviews.
Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage broker reviews (2825)

Nothing short of amazing customer service

Nothing short of amazing customer service Reviewed on: 13th February 2024

My experience has been brilliant.

My experience has been brilliant. Very straight forward and very quick to make and changes and answer emails. Reviewed on: 13th February 2024

Excellent experience

Excellent good quick effective services look Reviewed on: 13th February 2024

Great from start to finish.

Great from start to finish. They cannot be faulted in the service they provided. Reviewed on: 13th February 2024

Great Team, friendly and knowledgeable

great Team, friendly and knowledgeable able to assist with new mortgage whilst overlapping current Reviewed on: 13th February 2024

It was very excellent journey through out the process.

It was very excellent journey through out the process. Found very easy to onboard and more importantly you can track stage where you are with your application on any given time. Reviewed on: 13th February 2024

Excellent!

Excellent service. Informative, friendly staff. Reviewed on: 13th February 2024

Amazing mortgage broker!

Had such a great experience using Tembo as my mortgage broker. Helena was brilliant! Very understanding, non judgemental and patient! I have had the best experience with her. I didn’t think I would be accepted but Helena got me a offer and I cannot wait to move into my dream home :) Reviewed on: 13th February 2024

Great customer service and a friendly positive atti...

Great customer service and a friendly positive attitude where many brokers just said ‘no’ to me. Reviewed on: 13th February 2024

Thank goodness I found Tembo

It was absolutely coincidence that I tried Tembo but I am so happy I did! I was actually late to a works call due to taking a call from my FA regarding my re-mortgage and on joining the call I apologised, explained and went into a massive rant about the huge jump in my mortgage rate and payments. Living by myself (well with my dog if that counts) can make life rather tight so the over £400 jump in monthly payments was going to be really tough. This is when my colleague on the call asked if I had heard of Tembo Money, so I checked it our right away! The digital journey was super easy and user friendly. I didn’t feel like I was having to go through war and peace and all the documents that were requested were easy to get hold of and upload. I was very impressed that my initial call back was the very same day and then my official appointment just a couple of days later with my adviser Andy who had already completed a full fact find and was able to talk me through all of my options. Andy was absolutely on it. I was updated regularly, had clear lines of communication via email and phone and to be honest was super shocked I wasn’t having to constantly chase for updates. Andy was very happy to explain everything to me in laymans terms, he was never in a rush and happily went through all options with me taking into consideration my future plans and not just the here and now. In the end Andy was able to save me over £100 on my monthly repayments compared to my previous adviser which was the most important thing for me whilst re-mortgaging. I cannot stress enough what a relief it was having the support from Tembo! Reviewed on: 13th February 2024

Do you have a different Tembo Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgage Broker
from First Mortgage 4.10 from 2 reviews
Mortgage broker (discontinued)
from Primus Finance Ltd (inactive company) 4.05 from 1 reviews
Mortgage broker
from Winstanley Mortgages 0.00 from 0 reviews

Want to see more from Tembo Money?

Lifetime ISA
from Tembo Money 4.77 from 3162 reviews
Cash ISA
from Tembo Money 4.76 from 3588 reviews
HomeSaver
from Tembo Money 4.46 from 51 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub