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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (2799 reviews)

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4.98

Based on 2,799 reviews, last reviewed 23rd Apr 2026

741% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Great experience! Thank you Rob! Great experience! Rob Yeo went out of his way to provide expert support during a very turbulent time for mortgages. He was always super responsive and... Read more Reviewed on: 23rd April 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

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Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (2799)

Friendly and helpful

My advisor Fae Kett and communications person Elly Bradshaw were great...friendly and helpful. Reviewed on: 13th March 2026

Amazing, amazing, amazing!

Right at the beginning from our first call with Stephanie, we have been treated so well and helped along every step of the way. Peter our mortgage broker managed to see things within our documents that we didn’t and this meant that we got an even better mortgage rate. We would not have been able to do this on our own. He’s been with us every step of the way, whenever we have had questions he’s been able to answer them. Elly has also been a star, pushing through our mortgage application and keeping us informed of all of the updates until it was accepted. We have also had Lauren helping us to get the right protection insurance at an amazing price in which is completely necessary when taking out a mortgage. All these jobs separately you might think are easy to do on your own but when you are having to do all of this together, it’s one huge job. Having Tembo’s help has made our first buying experience better than we could ever of imagined. It could have had the potential to be the most stressful time in our lives but thanks to Tembo we have sailed through the process so far. We look forward to the help they continue to give as we move closer to our completion on our first home. Special thanks to Stephanie, Peter, Elly and Lauren for all they have done. Reviewed on: 13th March 2026

Shout out to Jess & Elly - legends!

As first time buyers having such amazing people like Jess and Elly to guide us through the home buying/mortgage application process was such a game changer! They were both absolutely brilliant and we always felt informed and very much trust the advice we have been given. Reviewed on: 13th March 2026

Geraldine and Abbey were working on my mortgage appl...

Geraldine and Abbey were working on my mortgage application and I was very happy with their flexibility and proactive approach to getting the final mortgage offers. Reviewed on: 13th March 2026

Fantastic service and seamless throughout

From the moment we decided to move house to the days following our completion - we were extremely well supported by everyone involved with us at tembo (Nicola, Faye, Farrah, Callum, Grace). Everyone we dealt with from mortgages to life insurance - it was great value and excellent service. Couldn't thank them enough and would definitely use again. Reviewed on: 13th March 2026

Excellent service

Paul and Tia have been extremely professional, knowledgeable and responsive throughout the process. They worked tirelessly to help us navigate through different lenders, find the mortgage most suitable for our (admittedly complicated) circumstances and powered through everything. Reviewed on: 12th March 2026

Kerry and Elly at Tembo

Kerry and Elly have been fantastic. My husband and I are currently in process of buying our first home and felt very overwhelmed at the start. But Kerry has made the process much easier and has been very responsive in communication. We are so happy with the service we have revieved so far, they have made the experience much less stressful and provided reassurance along the way. Would highly recommend. Reviewed on: 12th March 2026

We had a brilliant experience using Tembo.

We had a brilliant experience using Tembo to get onto the property ladder. After saving with them, we were put in touch with Andy Shead for mortgage advice, and he has been a total lifesaver from the start. I’m sure we’ve been quite demanding with the sheer volume of questions we’ve asked, but Andy was incredibly patient, providing in-depth answers and expert guidance every single time. It made a world of difference having someone so knowledgeable in our corner. When it came to the actual application, Callum Doherty took the lead as our case manager and was equally fantastic. He is so reassuring and kind, which really helped lower our stress levels, and he was proactive about keeping us updated throughout. The most helpful part was that Andy and Callum managed all the back-and-forth between the lenders and our solicitors. It took the pressure off us completely and ensured everything stayed on track. We are so happy with the service we received. 10/10!!! Reviewed on: 12th March 2026

A big thank you to Rhys and Callum

A big thank you to Rhys and Callum A big thank you to Rhys and Callum, They could not have made it any easier! from initial contact through to mortgage offer. Via telephone and email all my questions were answered straightaway, explaining things clearly and in an easy to undersatnd way for me as a first time buyer Reviewed on: 12th March 2026

Calum was great very professional but friendly

Calum was great very professional but friendly Reviewed on: 12th March 2026

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