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The Cumberland: Plus Current Account reviews

Name: Plus Current Account
Rating: 4.89 (38 reviews)

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4.91

Based on 38 reviews, last reviewed 29th Jan 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

11%

3 star

2 star

1 star

Latest highest rating:

5

Friendly local service and good online banking. Friendly local service and good online banking. Thankfully The Cumberland Building Society is one of the very few banks left in town and soon will be ... Read more Reviewed on: 29th January 2024

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

The Cumberland Plus Current Account from Cumberland Building Society is a comprehensive current account. It requires a monthly minimum funding amount and account holders must confirm it will be their primary personal bank account. There are overdraft options available, as well as access to a mobile banking app.

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The Cumberland Plus Current Account reviews (38)

Ethical local business

Really Easy to switch when I wanted to get my money out of one if the big banks to avoid investment in oild & gas. Good to know I'm now supporting local businesses, groups and residents who need loans and grants. Reviewed on: 13th April 2021

Simple and easy to understand the app.

I use this app on a daily basis to keep up to date with my spending. Very easy to understand. Reviewed on: 1st April 2021

Efficient and friendly service

The Cumberland provides us with free current account banking and linked savings. The website is easy to use and staff are very helpful with any non-standard transactions. Reviewed on: 30th March 2021

Outstanding customer service

Great range of current and savings accounts available. Internet and mobile banking easy to access and navigate, with useful, straightforward functionality. Staff are extremely helpful if you need to ring Customer Services, with limited waiting times. Highly recommend. What are you waiting for? Reviewed on: 26th March 2021

Friendly local branch teams

While most of the big banks have abandoned the market town of Cockermouth, The Cumberland Building Society has stayed open though economic downturn and Covid-19. We really appreciate the Cumberland's loyalty to the town and the friendly service from our local branch team., Thank you all. Reviewed on: 23rd March 2021

Friendly service, easy to use app

Staff always friendly, easy straightforward banking. App is clear and easy to use, as is the website. If you ever need anything it’s easy to speak to a member of customer service Reviewed on: 22nd March 2021

Anywhere, anytime

The flexibility of this, and other, Cumberland account suits my needs perfectly. Staff are both knowledgeable and helpful and the online interface is simple and flows seamlessly, allowing instant access anywhere at anytime. Reviewed on: 20th March 2021

Personal Service

Staff are always helpful and every trip is made personal. A local business I will always be happy to support Reviewed on: 19th March 2021

Great local service from a friendly team

I use the Plus current account for all my day to day banking needs and it suits my purposes entirely. The website is easy to use and when I have queries or concerns I can call the local team at Carlisle who are patient, very helpful and always friendly. I like that the branches still have counter service and I have found the quality of service overall better than previous high street banks I have used Reviewed on: 15th March 2021

Consistantly Good

Always there if they're needed. Always helpful. Always friendly. Reviewed on: 14th March 2021

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