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The Currency Club: Travel Money reviews

4.78
Based on 849 reviews, last reviewed 28th Jun 2025
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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5%
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2 star
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2%

Latest highest rating:

5

Great Service! At the best exchange rate I could find I received the Euros within 24 hours of ordering. It’s the third time I’ve used The Currency Club and it will d... Read more Reviewed on: 4th June 2025
J S's avatar
J S

Latest lowest rating:

1

SCAM never use them! upset and financial loss!!! I paid a large amount of cash to this company 8 days ago for foreign currency. I thought I'd done my due diligence to ensure they were professional an... Read more Reviewed on: 16th April 2025
Louise's avatar
Louise

About this product

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The Currency Club Travel Money reviews (849)

Awful

1
COMPLETELY AWFUL! I placed an order to exchange currency and recieved a notification that I would receive it by post (which I paid for) by 1pm the following day. The money was taken from my account straight away. Having waited all of the following day I did not recieve my order. I emailed the Currency Club with no response back. I eventually received my order having sent three separate emails four days later. I called the Currency Club and despite having recieved a notification that the order would arrive the following day and money being taken out of my bank account on the day of my order I was simply told that it was a glitch. I have submitted a complaint and was told I would be contacted back with 14 days, yet three weeks on no one from the Currency Club has bothered to investigate and respond to my complaint. I do not recommend The Currency Club, and will never be useing them again. Do not use if you want a quick and reliable service. Reviewed on: 27th October 2021

Paid for guaranteed signed before 1pm next day. Late, no signature, found 2.5k in an outside letterbox

1
Paid for guaranteed signed before 1pm next day. Late, no signature, found 2.5k in an outside letterbox . Wrote 3 emails - no reply. Called 3 times to chase up when it didn't arrive, then to ask for a refund the extra I paid for the above service. No refund - somehow it's my responsibility to pursue their carrier, the Post, when their paid for guarantees don't happen. Massive inconvenience as I missed booking a ferry due to late arrival. I won't use them again. Disinterested in customer service. Reviewed on: 2nd September 2020

Travel Money

5
Quality products and services at highly competitive rates. Reviewed on: 9th March 2020

Usual efficient service

5
The usual efficient service from the Currency Club Reviewed on: 13th February 2020

Great Service

5
I have used the Currency Club a number of times and have been greatly impressed by the level of service. Reviewed on: 12th February 2020

Travel money

5
I have used The currency club for a few years now and I have found them very reliable Reviewed on: 12th February 2020

Fast service

5
Recieved the money within 4 days of placing my order with free delivery and it was the best rate I could find online, hassle free and trustworthy company will deffinetly be using these again. Reviewed on: 12th February 2020

Good service; good value

5
Usually at the top or very close to the best value travellers currency suppliers, even the recent introduction of a delivery charge is competitive Reviewed on: 12th February 2020

Excellent service

5
Good exchange rates. Easy to use web site. Helpful staff. Money arrived on time and my request for clean, low denomination notes was fully met. Reviewed on: 12th February 2020

1st Class Service

5
Great rates, Great Service & quick secure delivery Reviewed on: 11th February 2020

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