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The Insurance Emporium: Caravan Insurance reviews

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4.91
Based on 359 reviews, last reviewed 21st Oct 2024
90% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

5

Competitively priced. Appears to be very competitively priced, with an easy process to obtain the required insurance Reviewed on: 21st October 2024
Matt Gillam's avatar
Matt Gillam

Latest lowest rating:

2

On renewal a major new exclusion was added On renewal a major new exclusion was added and this change was not highlighted. Fortunately I saw the change on a Facebook group and was able to cance... Read more Reviewed on: 20th August 2024
david@thomas-web.co.uk's avatar
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About this product

Want to read reviews of The Insurance Emporium (provided by E&L)'s caravan insurance? See what people are saying here whether it's policy prices, levels of car when making a claim, or anything else to do with this company who are based in York. Already using The Insurance Emporium for caravan insurance? Please write a review and help out community who are looking for Insurance Emporium reviews.

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The Insurance Emporium Caravan Insurance reviews (359)

Great company

5
From the day I first contacted this company a few years ago I have had nothing but first class service from them. I cannot fault the staff who have been most helpful when I have had a question about my insurance and the premium I pay is not breaking ghe bank. Reviewed on: 25th August 2023
Carol kups's avatar
Carol kups

Renewal

5
Very professional and good cover Reviewed on: 25th August 2023
Ade Connor's avatar
Ade Connor

Excellent service

5
We unfortunately had to make a claim, they handle it professionally without fuss. We will definitely be renewing with them, Reviewed on: 25th August 2023
Amanda Thompson's avatar
Amanda Thompson

Friendly, knowledgeable & easy to talk to

5
The agent I spoke to on the phone was really pleasant and was able to explain, clearly, every aspect of the caravan insruance I needed. I would, without a doubt, recommend them to any caravan owner. Compared to my previous insurance premium this was a perfectly reasonable price, with the same cover, and some extra. Glad I found them Reviewed on: 23rd August 2023
Ian's avatar
Ian

great to deal with

5
ins is a night mare at the moment,, but this firm mske it easy Reviewed on: 22nd August 2023
DAVID ROBINSON's avatar
DAVID ROBINSON

Very good customer service

5
Always happy to help with any inquiries Reviewed on: 22nd August 2023
Paul 's avatar
Paul

Great price

5
Very competitive cost for insurance and the process is straight forward and easy to navigate. First class Reviewed on: 22nd August 2023
Simon Wolliter's avatar
Simon Wolliter

Great customer experience from application to claim settlement

5
I found the online application process very efficient, asking all the right questions. The quoted price was fair and the documentation, well, typical insurance speak, but with a simple clear summary. Sadly this year, almost 3 years since buying our van, we had an unfortunate incident, not my fault I believe, but the caravan was uneconomical to repair. I must be honest and say that there were some delays in dealing with the claim that I needed to chase up. But the claims staff were polite, helpful and professional. The most important point for me though was that I received a very fair settlement. And that's what insurance is all about in the end. So much so that when we bought a replacement caravan, we returned to The Insurance Emporium to insure this van. And we're able to buy new for old cover. Well done Emporium and thank you. Reviewed on: 22nd August 2023
Julian's avatar
Julian

Renewing caravan insurance with a new company

5
We have been insured with the caravan and motor home club for years and had been happy with their product, but we decided not to renew our membership as we hardly ever use our caravan these days. Unfortunately they can't give us their insurace any longer as we aren't members of the club now. We used an insurance compare site to get quotes and found many sites very complicated. Emporium was staightforward and easy to use. Reviewed on: 22nd August 2023
Blair's avatar
Blair

Excellent

5
Easy to sort out and very budget friendly. Reviewed on: 21st August 2023
sarahwillingham@hotmail.co.uk's avatar
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