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thisbank (formerly JN Bank): Personal loan reviews

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4.96
Based on 699 reviews, last reviewed 11th Apr 2025
No new 5 star reviews
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No new 1 star reviews
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Latest highest rating:

5

Easy to follow online portal and incredibly friendly... Easy to follow online portal and incredibly friendly staff members. Having followed JN Bank UK for a while now, I understand their dedicated to doing ... Read more Reviewed on: 11th April 2025
Harvey P's avatar
Harvey P

Latest lowest rating:

1

The worst bank I ever come across I applied for a personal loan with this bank, they performed an extensive background check, and I mean it EXTENSIVE - sent lots and lots and lots file... Read more Reviewed on: 21st November 2022
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Marina Harris
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About this product

thisbank partner with over a hundred trusted companies to offer personal loans.

You can’t apply for a thisbank personal loan directly but once it’s set up, you can view and manage your loan via the thisbank online portal.

thisbank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used thisbank before, you can also leave a review and share your experience.

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thisbank (formerly JN Bank) Personal loan reviews (699)

Personal loan

5
Great, efficient service. Would highly recommend. Reviewed on: 21st March 2022
Sharon 's avatar
Sharon

All done in less than 1 day!

5
Applying was really easy and straight forward, customer service was very easy to contact regarding any questions, my application was given a decision within a few hours, even on a Sunday to my surprise, really can't find anything to fault them on, excellent service all-round! Reviewed on: 20th March 2022
Thomas Shears's avatar
Thomas Shears

quick amazing service

5
great exsperience though out. Fair APR loans and even offered future finance advice. top people these :) Reviewed on: 20th March 2022
Kyle's avatar
Kyle

Excellent service

5
Quick response and excellent service Reviewed on: 20th March 2022
stferraro's avatar
stferraro

Brilliant service

5
Quick and very easy with an extremely quick decision. Would recommend to everyone thinking of securing finance. Reviewed on: 18th March 2022
Val Green's avatar
Val Green

Professional and quick service

5
I felt that my enquiry was dealt with professional and quickly and the agent understood and I didn’t feel judge as to why I needed a loan. I would definitely recommend Reviewed on: 18th March 2022
Danielle Allen's avatar
Danielle Allen

Simply the BEST

5
Miles better than my own bank, who I have been with for 18 years. I have had several loans with HSBC, always paid them back on time and never missed a payment, but they turned me down. First class service from J N Bank, could not be better. Reviewed on: 17th March 2022
Luis Braz's avatar
Luis Braz

Excellent service

5
From start to completion of my application there was no fuss and completely hassle free. Outstanding. Reviewed on: 17th March 2022
david burgess's avatar
david burgess

Truly amazing

5
Such an easy, speedy process. JN have helped me tremendously! Definitely the best Reviewed on: 17th March 2022
M's avatar
M

A loan in a few minutes

5
A very fast and easy transaction just a few questions and a small telephone call from a pleasant lady and within minutes my loan was atharised and money was on my bank shortly. Excellent service Reviewed on: 16th March 2022
Richard Maides's avatar
Richard Maides

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