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thisbank (formerly JN Bank): Personal loan reviews

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4.96
Based on 699 reviews, last reviewed 11th Apr 2025
No new 5 star reviews
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No new 1 star reviews
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See only 5 star reviews
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Latest highest rating:

5

Easy to follow online portal and incredibly friendly... Easy to follow online portal and incredibly friendly staff members. Having followed JN Bank UK for a while now, I understand their dedicated to doing ... Read more Reviewed on: 11th April 2025
Harvey P's avatar
Harvey P

Latest lowest rating:

1

The worst bank I ever come across I applied for a personal loan with this bank, they performed an extensive background check, and I mean it EXTENSIVE - sent lots and lots and lots file... Read more Reviewed on: 21st November 2022
Marina Harris's avatar
Marina Harris
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About this product

thisbank partner with over a hundred trusted companies to offer personal loans.

You can’t apply for a thisbank personal loan directly but once it’s set up, you can view and manage your loan via the thisbank online portal.

thisbank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used thisbank before, you can also leave a review and share your experience.

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thisbank (formerly JN Bank) Personal loan reviews (699)

Customer service on top

5
Can’t fault them, they go above and beyond for their customers Reviewed on: 25th March 2022
Li Li's avatar
Li Li

Speedy, efficient and friendly

5
Applied for a personal loan, had a phone call within the hour and money paid into my band account within 2 and a half hours! Reviewed on: 25th March 2022
Ash's avatar
Ash

Jn bank uk are brilliant

5
Hadn't used this bank before but it was easy, effortless and very quick. Recommended very highly Reviewed on: 25th March 2022
Michelle griffin's avatar
Michelle griffin

Great personal service

5
Very attentive staff, excellent customer service with a personal touch. Reviewed on: 25th March 2022
Lee A's avatar
Lee A

Excellent customer service.

5
I applied for loan , the website is user friendly, the JN Bank Team are very supportive. I was amazed how quick they review your application and give their decision before you know it. Reviewed on: 24th March 2022
Subeberhy's avatar
Subeberhy

Its good

4
I like it ,very frendli try help everbady Reviewed on: 24th March 2022
Anna Krajewska's avatar
Anna Krajewska

Very Good Service at a Price you can afford.

5
I found JN Bank, a good service to use. The Internet accesibility was very easy to understand . They made it clear the financial product that was available to me, at the time of my wanting and what I needed to pay back . Which wasn't excessive by any means compared to many lenders. I would recommend the service to people in time of their need . Reviewed on: 23rd March 2022
Thomas Dunne's avatar
Thomas Dunne

Quick and easy

5
Very easy site and process to navigate. Reviewed on: 23rd March 2022
Mrs Wilsom's avatar
Mrs Wilsom

Quick and easy

5
A very easy and quick service. Just what I want as a customer. Reviewed on: 22nd March 2022
Kelvin Kelvin's avatar
Kelvin Kelvin

Helpful

5
Very helpful throughout any dealings with clear and consise information to ensure smooth transactions. Reviewed on: 22nd March 2022
Fiona G's avatar
Fiona G

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