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thisbank (formerly JN Bank): Personal loan reviews

Name: Personal loan
Rating: 4.96 (699 reviews)

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4.96

Based on 699 reviews, last reviewed 11th Apr 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

3 star

2 star

Latest highest rating:

5

Easy to follow online portal and incredibly friendly... Easy to follow online portal and incredibly friendly staff members. Having followed JN Bank UK for a while now, I understand their dedicated to doing ... Read more Reviewed on: 11th April 2025

Latest lowest rating:

1

The worst bank I ever come across I applied for a personal loan with this bank, they performed an extensive background check, and I mean it EXTENSIVE - sent lots and lots and lots file... Read more Reviewed on: 21st November 2022

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About this product

thisbank partner with over a hundred trusted companies to offer personal loans.

You can’t apply for a thisbank personal loan directly but once it’s set up, you can view and manage your loan via the thisbank online portal.

thisbank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used thisbank before, you can also leave a review and share your experience.

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thisbank (formerly JN Bank) Personal loan reviews (699)

Quick no fuss company

JN Bank were really helpful and supported me through the application process. Money was paid into my account quickly. Reviewed on: 15th March 2023

Great company

Great company very accomodating, very nice staff that go out of their way to help you ,not a fussy loan company questions about suitability which actually matter very trustworthy Reviewed on: 15th March 2023

Fabulous and very supportive

Very straightforward and supportive customer service. Giving lots of advice and guidance about the product. Reviewed on: 15th March 2023

Great help

When I first took this loan on I was struggling, but thanks to this company they took the massive pressure of my head. They have put me back in a really good position and me and my partner who has had a really bad year back into a peace of mind year. Everything was sorted and put in place in minutes. They do not hassle for information like other companies have in the past, I feel like I have a really good relationship with JN Bank if I want something inwill ask and I will always get a great response All I can really say is its nice to try things differently so be different and try JN Bank They may just help you as they did me. Reviewed on: 15th March 2023

Review

Really friendly and easy to use process. Customer service have been swift and responsive when help has been needed. Reviewed on: 15th March 2023

Better than my bank!

Bank wouldn’t offer me anything even considering I had been paying a loan off from them for the last 36 months. APR on the lob was higher than this one i took out to consolidate my debts. Couldn’t recommend JN Bank any more Reviewed on: 15th March 2023

Just brilliant .amazing bank

I got a loan at really good rates and customer service is spot on Reviewed on: 15th March 2023

Excellent service

Easy to fill out forms and the customer service I received was excellent would recommend. Reviewed on: 15th March 2023

5 star

Quick and easy process, money in the account within few day from application Reviewed on: 15th March 2023

Personal Loan

Very helpful and the interest rate was as first mapped out to me. It didn’t increase after acceptance . Reviewed on: 15th March 2023

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