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4th May 2018
Really Poor
Every time you make a claim with this company they make it incrementally harder to proceed. It's like squeezing blood from a stone
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12th March 2018
Messing me around
Poor customer service would not recommend friends and family This company is...
Read more Poor customer service would not recommend friends and family This company is appailing
I have make a claim send the files to direct group ltd said it's not good enough
Spoke to someone fom tinhat for a refund after direct. Group. Messing my head around lost my refund. After only 30 days joined them. Rubbish!
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4th December 2017
As Diana Ross said, "I'm Still Waiting"
I made my claim 8 days ago and am still waiting instructions, phone either unobtainable or left on hold, no email response
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31st October 2016
Fast & Straight forward
Easy to website - makes clear what is covered & reasonable price :)
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30th October 2016
Great website
Great website easy to apply for insurance, best prices for pixel xl 128gb and still same level of cover
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24th October 2016
Michelle's review
Quick, easy to sign up too they safe very friendly and helpful
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19th October 2016
Happy customer
Customer looks great, price was competitive, purchase experience painless :-)
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19th October 2016
fast, clear, clear website, and value for money
I bought a phone today, and I normally just pay the insurance from the till at the big box chains, but this time I thought id get a comparison, and found better prices than the shop offered, however I then found TinHat, they beat everyone, and had...
Read moreI bought a phone today, and I normally just pay the insurance from the till at the big box chains, but this time I thought id get a comparison, and found better prices than the shop offered, however I then found TinHat, they beat everyone, and had best amount of cover at great price. In conclusion I'm glad i took the chance, I was quids in.
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18th October 2016
Peace of Mind Insurance
So easy to take out this insurance and excellent value to protect your phone.
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17th October 2016
Quick and cheap
Didn't take long to go through the steps and is cheap insurance! Happy so far.
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15th October 2016
Easy to buy.
Purchased this as a very good price for peace of mind on my new mobile. Website easy to get a quote and read all policies and key facts. I hope I never need to use this insurance. Obviously not had a claim yet but if I do will definitely come back...
Read morePurchased this as a very good price for peace of mind on my new mobile. Website easy to get a quote and read all policies and key facts. I hope I never need to use this insurance. Obviously not had a claim yet but if I do will definitely come back and review service.
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14th October 2016
Easy to use website
Got iPhone 7 insurance, was looking around and this was the cheapest price, getting the insurance was easy, no mis leading questions and easy to fill in boxes.
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13th October 2016
Excellent value
Really good value, half the price of EE and half the price of excess amount.
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13th October 2016
Instant query response and resolution
Simple, clear website, information and insurance options. Great excess arrangements. Combined with near instant resolution of a problem with the website via email, so far the experience is the best I've had. Keep it up.
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13th October 2016
Easy, affordable & best terms
I have looked at a few insurers today and the small print on most can cause confusion. Tinhat's policy guidelines are simple & easy to follow making the experience of buying insurance so much easier! Thanks Tinhat!
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