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Total Landlord: Landlord Insurance reviews

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4.78
Based on 1,553 reviews, last reviewed 15th Sep 2025
6900% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
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10%
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1%
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1%

Latest highest rating:

5

Excellent helpful service. Excellent helpful service. The team is responsive and informative. Always meet your needs. Reviewed on: 15th September 2025
Sean H's avatar
Sean H

Latest lowest rating:

2

Waited over one year to get a claim sorted. Waited over one year to get a claim sorted. Very quick to call to tell me the policy is up for renewal and payment is due but almost impossible to get... Read more Reviewed on: 10th September 2025
Inga Bleken's avatar
Inga Bleken
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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

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Total Landlord Landlord Insurance reviews (1553)

Easy to speak to a person

5
Good value. Covers all our needs including £5000 contents if wanted. Reviewed on: 15th July 2021
Mavis Brown's avatar
Mavis Brown

Straight forward easy to read documents an d efficient

5
What more would we want than my comments above - great cover from a great insurer. Reviewed on: 15th July 2021
Fred Fennell 's avatar
Fred Fennell

Going way beyond a Standard Insurance Company

4
Hamilton Fraser go way beyond providing insurance to landlords. They provide regular updates and insights regarding changes in regulations, and taxes. And generally look after their customers. All whilst providing a customised insurance specifically designed around the landlord. Reviewed on: 15th July 2021
Steve's avatar
Steve

21 years of faultless service

5
I have been with Hamilton Fraser since December 1999 and have always found them reasonable, polite, efficient, and friendly at all times. Reviewed on: 15th July 2021
RMM's avatar
RMM

Best price on the market

5
Fairly priced, good service, we would use them again for sure Reviewed on: 15th July 2021
Alex Leuba's avatar
Alex Leuba

Good value

4
Not claimed but seem to be a trustworthy outfit at a good price. I think I was with a dodgy company before, so feel a lot more secure with this company. Reviewed on: 15th July 2021
Ros 's avatar
Ros

APPEARS VALUE FOR MONEY

5
details appear same or better than other and good price with NRLA discount ....but proof of the pudding is when or if you make a claim (who knows how good the company or policy is until then!!!) Reviewed on: 15th July 2021
kev m's avatar
kev m

Reputable Insurance provider , accredited by NRLA

5
Our current property portfolio insured with and we have no issue with Hamilton Fraser. Reviewed on: 15th July 2021
Kanagaratnam Nathan's avatar
Kanagaratnam Nathan

Great customer service, very helpful

5
Friendly, helpful customer services. Went the extra mile to assist and make recommendations in these troubled times. Reviewed on: 15th July 2021
J's avatar
J

Satisfied customer

5
Luckily I have not had to claim on my insurance policies but I currently have have 5 properties insured with Hamilton Fraser. They seem to represent good value for money compared to some other companies and are professional and easy to deal with. Reviewed on: 15th July 2021
Miss Vincent's avatar
Miss Vincent

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