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Total Landlord: Landlord Insurance reviews

View other Total Landlord products
4.78
Based on 1,552 reviews, last reviewed 15th Sep 2025
6800% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

4

Total Landlord - as insurers should be I have been associated wit Total Landlord for quite a few years now. it's been a good association so far. I am satisfied with their service.Whenever ... Read more Reviewed on: 15th September 2025
Satish Gunawant's avatar
Satish Gunawant

Latest lowest rating:

2

Waited over one year to get a claim sorted. Waited over one year to get a claim sorted. Very quick to call to tell me the policy is up for renewal and payment is due but almost impossible to get... Read more Reviewed on: 10th September 2025
Inga Bleken's avatar
Inga Bleken
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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

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Total Landlord Landlord Insurance reviews (1552)

Very satisfied with the service and value

5
No complains from a very satisfied and happy customer. Reviewed on: 15th July 2021
Ashvin Patel's avatar
Ashvin Patel

Appalling service when making a claim

1
The service provided whilst trying to make a small claim was extremely poor. Same questions over and over from advisor, months until the payment came through, proof and more proof required for a small claim. Recently made a home claim with Barclays , they resolved and paid almost immediately. I’m now looking for another Landlord Insurance company to move to.I have been with Landlord Insurance for over 15 years and have only ever made the one claim. Never again. Reviewed on: 15th July 2021
Simon smith's avatar
Simon smith

Value for money Insurance with modern touch!

5
This company delivers excellent end to end online application process. It's quick, comprehensive and competitive. Reviewed on: 15th July 2021
andy adewale's avatar
andy adewale

Newsletters

5
The monthly newsletters are invaluable. Reviewed on: 15th July 2021
Rosalinda Sewell 's avatar
Rosalinda Sewell

Excellent insurance company

5
From reminding me that my renewal date is coming up, to helping me with questions, I can rely on this company for prompt support. Reviewed on: 15th July 2021
Ruth Crpft's avatar
Ruth Crpft

Good honest insurance

5
Friendly staff, easy to contact and good pricing. Reviewed on: 15th July 2021
Lee's avatar
Lee

So far so good...

5
No claims made yet, but setting up my policies was made very easy Reviewed on: 15th July 2021
Jon Lodge's avatar
Jon Lodge

Fantastic value

5
Better cover and cheaper than my last insurer Reviewed on: 15th July 2021
Andy Deery's avatar
Andy Deery

Efficient comprehensive service

5
Good service and good price for comprehensive policy cover. Hope if I need to claim it will be too. Reviewed on: 15th July 2021
Mary Jeffery's avatar
Mary Jeffery

Quality Service

5
Been insuring my properties with them for the last 5 years and always impressed with their support and service. Reviewed on: 15th July 2021
David Simpson's avatar
David Simpson

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