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Total Landlord: Landlord Insurance reviews

Name: Landlord Insurance
Rating: 4.73 (1612 reviews)

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4.73

Based on 1,612 reviews, last reviewed 19th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

10%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025

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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1612)

Review of the Total Landlord, Landlord Insurance:

A mine of helpful facts.

Kept up to date on all aspects of property insurance. Reviewed on: 14th September 2017

Great insurance cover!

Fantastic customer service and great insurance cover Reviewed on: 19th August 2020

Responsive efficient and contactable.

Can be relied upon to be efficient . Good to be able to speak with someone at end of a phone. Reviewed on: 19th August 2020

Excellent service

Always helpful and efficient. Have recommended to others who have had the same personal service. Good value. Reviewed on: 19th August 2020

Rating for Landlord Insurance

I have been a landlord member of NLA landlord Insurance which has now become part of Hamilton Fraser Total Landlord Insurance. So far I have received good services although contacting the insurance has been challenging during recent months and there has been occasions when the e mail replies to queries been delayed. Reviewed on: 19th August 2020

Very Customer Service Oriented Broker

Knowledgeable staff provide high quality customer service which is efficient and professional. The staff have insured my needs tailored To my requirements. Reviewed on: 19th August 2020

Fantastic company, fantastic service

In 26 years as a landlord I have never come across a company as helpful and professional as Hamilton Fraser. They surpass expectation every time in all areas, and are innovative in their products also. A true industry leader Reviewed on: 19th August 2020

Prompt responses!

Prompt replies easy to deal with and competitive! Great people! Reviewed on: 19th August 2020

Super landlord insurance

I get regular updates and useful information and insurance cost is very reasonable. Reviewed on: 19th August 2020

Great Service

This company are always helpful, friendly and offer great advice when needed. Easy, quick transactions, fuss free, exactly what I am looking for, all at a competitive price. Reviewed on: 19th August 2020

Best by far

Rates are good, service is excellent and efficient - everything a busy landlord could ask for. Reviewed on: 19th August 2020

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