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Total Landlord: Landlord Insurance reviews

4.73
Based on 1,612 reviews, last reviewed 19th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1612)

Review of the Total Landlord, Landlord Insurance:

A mine of helpful facts.

5
Kept up to date on all aspects of property insurance. Reviewed on: 14th September 2017

The Best landlords insurance .

5
I have been insured with Hamilton Fraser for around 12 years now . I have found them easy to deal with and feel they are competitively priced. I would definitely recommend them to any landlord . Susan Brown Reviewed on: 12th August 2020

Hamilton Fraser Insurance

5
Easy, straight forward and competitive rates. I trust this company Reviewed on: 12th August 2020

excellent service

5
Have always been very helpful and quick at sorting any queries. Reviewed on: 12th August 2020

Simples!

5
Simply does what it says on the can. Reviewed on: 12th August 2020

Very Good

5
Very good staff and knowledgeable Reviewed on: 11th August 2020

Great customer service and value for money

5
I have insured with Hamilton Fraser for quite some time and would highly recommend them to other small landlords. Reviewed on: 10th August 2020

Poor service

2
They say: Thank you for your email. We aim to respond to you within 3-5 working days. Alternatively, if the matter is urgent, please contact us on 0345 310 6385. Claims Team I say: 3-5 days to RESPOND to an email , in a nut shell piss poor , you don't need awards you need more staff Reviewed on: 9th August 2020

Best I've found

5
I have found Hamilton Fraser to be helpful, accommodating and economic. I have used them for a number of years and don't plan on going elsewhere Reviewed on: 9th August 2020

Very easy to set up

5
Not much to add, nice to know that my needs are covered. Reviewed on: 7th August 2020

Recommend

4
Always pleasant to deal with. Always provide options on the level of cover Reviewed on: 7th August 2020