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Total Landlord: Landlord Insurance reviews

Name: Landlord Insurance
Rating: 4.82 (1464 reviews)

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4.80

Based on 1,464 reviews, last reviewed 13th Nov 2024

23% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

I have today phoned Total Landlord four times to ren... I have today phoned Total Landlord four times to renew my premium and each time received automated message to leave a message, done so and received no... Read more Reviewed on: 13th November 2024

Latest lowest rating:

1

Don’t pick up the telephone goes to answer phone the... Don’t pick up the telephone goes to answer phone then a lengthy delay before the call is responded to. I have had 30 years of great experience however... Read more Reviewed on: 4th October 2024

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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1464)

Review of the Total Landlord, Landlord Insurance:

Cheapest by far

I got a quote within 5 mins of calling and the agent was really professional and knowledgeable. The online account is easy to access and I can view my policy documents easily. Reviewed on: 13th October 2023

I have been with TL for many years, and found their...

I have been with TL for many years, and found their service and prices to be excellent. They are very helpful when contacted and found them to be very professional. Reviewed on: 19th August 2024

Professionalism with I deal with customer service.

Professionalism with I deal with customer service. Reviewed on: 18th August 2024

Very east to use, really helpful people with sound a...

Very east to use, really helpful people with sound advice. I've just renewed my policy as I'm very happy to use total landlord, great prices. Reviewed on: 12th August 2024

Good communication and competitive premiums

Good communication and competitive premiums Reviewed on: 10th August 2024

I needed to consult them on one occasion only and th...

I needed to consult them on one occasion only and they were very professional. Reviewed on: 8th August 2024

Could make exclusions clearer when selling

I like Total Landlord Insurance but feel they could make, like rodent damage, clearer when selling their products. Reviewed on: 8th August 2024

No problems for renewal, pleasant people on the phones.

No problems for renewal, pleasant people on the phones. Reviewed on: 8th August 2024

Efficient and responsive

Always responsive and get answers quickly and efficiently. Polite staff and competitive rates. Reviewed on: 8th August 2024

Efficient and economical service.

Efficient and economical service. Prompt response to queries. Prompt reminders to renew. Detailed info on cost provided with reminder to renew. Reviewed on: 8th August 2024

Relevant and up to date information - keeps me in th...

Relevant and up to date information - keeps me in the know about the latest changes and opportunities Reviewed on: 7th August 2024

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