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Total Landlord: Landlord Insurance reviews

Name: Landlord Insurance
Rating: 4.73 (1612 reviews)

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4.73

Based on 1,612 reviews, last reviewed 19th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

10%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025

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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1612)

Review of the Total Landlord, Landlord Insurance:

Great customer service

Fantastic communication with friendly customer service. I wouldn't even consider another company Reviewed on: 7th October 2021

Fantastic service

Would recommend to all!! Fantastic service and very competitive. Reviewed on: 15th September 2017

Great quality cover and service always

Each policy is bespoke to the cover you require and the prices are competitive. The quality is top class! Reviewed on: 15th September 2017

Super efficient service

The gentleman I spoke to was very informative and gave me good advice. My needs were met very easily and quickly. I would readily use this company again. Reviewed on: 15th September 2017

Easy to deal with

Hamilton Fraser and the Total Landlord Insurance team are always easy to deal with, charge a fair price and are full of really useful advice for landlords Reviewed on: 15th September 2017

Excellent service all round

I have several policies so lots of contact points with Total Landlord Insurance. All of these have been very positive and I have always been well taken care of. Thanks Reviewed on: 15th September 2017

Incredible in house claims handling service

They say that you can tell who your friends are by who's there for you when you in trouble.. Well when I had to present a claim to Total Landlords and they were fantastic making my ire so much easier, really professional. Reviewed on: 15th September 2017

Excellent choice

customer friendly; patient; helped through conversation; good value Reviewed on: 14th September 2017

A mine of helpful facts.

Kept up to date on all aspects of property insurance. Reviewed on: 14th September 2017

Very supportive

Gave me a very good price and great service. Reviewed on: 14th September 2017

Helpful company, competitive rates, very pleased overall

We use Hamilton Fraser Total Landlord Insurance for our small portfolio of HMOs in SW London. They've always been helpful and informative when we've had any questions about our insurance needs. The customer service is good - it's not a huge call centre and when we've queried something they've generally got back to us the same day. Reviewed on: 14th September 2017

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