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Total Landlord: Landlord Insurance reviews

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4.75
Based on 1,584 reviews, last reviewed 19th Sep 2025
9200% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
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1%
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1%
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1%

Latest highest rating:

5

Exactly what you want. They give you exactly what you want reasonable price and brilliant helpful customer service. Reviewed on: 19th September 2025
Portfolio P's avatar
Portfolio P

Latest lowest rating:

1

Not transparent with details Not transparent with details, reluctant to share further information when requested. Keep increasing premium year after year. Reviewed on: 18th September 2025
AMARNATH R's avatar
AMARNATH R
Read all reviews Write a review

About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

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Total Landlord Landlord Insurance reviews (1584)

Impressive Personal Service

5
Having been with Total Landlord Insurance for 18 years I've watched the organisation grow considerably. Despite this growth I've always felt I was more than just a policy number and have been impressed by the level of personal service I receive. Reviewed on: 29th August 2017
Diana Carter's avatar
Diana Carter

FORCED ENTRY BY POLICE

2
As a landlord insurance feel that forced entry by police would have been covered . When your reps. give presentations at NLA meetings they make a large amount of comment about damage by drug dealers /factories/ explosion/cannabis growing etc, so important to have correct insurance in place,well inevitably that leads onto police raiding the property, by forced entry, but you now inform me that this is not a covered risk, as a landlord could not recommend any other landlord using your services when you are aware that in today's climate it is a definitively a risk that landlords not only expect to be covered for but would like me have it expected to be covered. Whilst speaking to your agents very polite but not much helo to be told a risk not covered on your landlords insurance, will be looking elsewhere for insurance on my properties in the future! Reviewed on: 23rd August 2017
Valerie Dockerill's avatar
Valerie Dockerill

Has the backing of National Landlord Association

5
No further comments at this time Reviewed on: 22nd August 2017
Clive Batho's avatar
Clive Batho

Great Communication

5
I like the way TL keeps us informed about the market. I like the proactive approach to reminding me of time to renew, too! Reviewed on: 22nd August 2017
Margaret Kauffman's avatar
Margaret Kauffman

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