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Total Landlord: Landlord insurance reviews

4.55
Based on 1,612 reviews, last reviewed 19th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
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1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Total Landlord offer an award-winning landlord insurance policy.

There are two levels of cover available – Essential and Premier. The Total Landlord Premier cover is an enhanced policy which includes accidental and malicious damage by tenants. You can get a quote and manage your policy online.

Total Landlord insurance reviews help you find out what it’s really like to be a customer. If you’ve used Total Landlord before, you can also leave a review and share your experience.

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Total Landlord Landlord insurance reviews (1612)

brilliant support

5
every year we try to compare Total Landlord Insurance with the competition and each year we come back to Total Landlord Insurance. I think this sums it up. Reviewed on: 31st August 2017

efficient and economical

5
Excellent insurance at an economical price. Claims have been efficiently dealt with. Reviewed on: 31st August 2017

Best service on the phone

5
Every time I phoned the company office, I never needed to wait long and always there is a very helpful and friendly person the other side of phone line. Thank you for great service. Reviewed on: 31st August 2017

Changing Insurance Companies

5
Total Landlord Insurance are quick to respond to queries and their dealings are totally transparent. Reviewed on: 30th August 2017

Great service for Landlords

5
I have used the company for several years and have never had any problems with payment or premiums. Very happy with the service. Reviewed on: 30th August 2017

Price, Product, People Exellence at Total Landlord

5
In my job role I have used Total Landlord for 6 years. I have during that time I have recommended Total Landlord to several of the Landlords who's property Mighty House manage. I do not give recommendations easily as doing so can have an adverse effect on my reputation. I Have found Total Landlord's products, are priced reasonably and fit with my requirements. All staff that I have dealt with have given above and beyond Customer Service. Well done Total Landlord!! Reviewed on: 30th August 2017

Good to deal with

5
New to the company so to early to give a true report Reviewed on: 30th August 2017

Very efficient and good comprehensive cover

5
All calls are treated by helpful staff, they call back when they say they will, and help resolve problems as quickly as possible. Reviewed on: 30th August 2017

Always seen efficient and come out as best price

5
I have 14 policies with total landlord (never yet made a claim though) Experience when calling is first class especially a man called Josh. Reviewed on: 30th August 2017

No fuss great price

5
Great price, customer service and a lot less clauses than other insurers. Reviewed on: 30th August 2017

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