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Total Landlord: Landlord Insurance reviews

4.73
Based on 1,612 reviews, last reviewed 19th Oct 2025
90% decrease in 5 star reviews
in the past 90 days
88% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1612)

Review of the Total Landlord, Landlord Insurance:

Excellent cover, value, documentation and service.

5
I have used Total Landlord Insurance since 2011/2012 when I first became a landlord in my late sixties and have found them consistently helpful, informative and quick to respond to questions/queries with good clear documentation so you know where you stand. They offer good cover and value for money on occasions when I have compared them with other providers. So far I have never had to make a claim, but I would anticipate that if I did they would offer the same clear, speedy and fair response in the event. My phone calls with them have always been friendly and polite, and emails likewise. Their documentation is first class and emails from them offer helpful information about other topics relevant to maintaining property in good condition etc. There would have to be a big change in their service to make me look anywhere else now. I would use them for my own home insurance except that valuables have to be itemised separatley whereas my current home insurance covers them regardless of valuations. Reviewed on: 5th September 2024

Total Landlord, total satisfaction.

5
great price every year, great experience, very helpful and informative. Reviewed on: 10th October 2025

Great customer service year on year!

5
Great customer service year on year! Reviewed on: 10th October 2025

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5
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Service Provided

5
Very easy to communicate with, they provide great service in a timely manner at excellent value Reviewed on: 2nd October 2025

Wonderful people that I’ve spoken to.

5
Wonderful people that I’ve spoken to. Explained everything in detail. Prices are affordable. Thank you. Reviewed on: 1st October 2025

Always giving constructive advice and gives sufficie...

5
Always giving constructive advice and gives sufficient time to plan insurance payments Reviewed on: 1st October 2025

Good honest service and the service never fails to i...

5
Good honest service and the service never fails to impress Reviewed on: 1st October 2025

Good value & good service - Can't ask for more!

5
Good value & good service - Can't ask for more!! Reviewed on: 1st October 2025

Home insurance Review.

5
Property insurance is annual and Total Landlord are efficient and prompt in reminding me each year of when my subscription is due. Over the past 13 years I have had difficulty in managing my time and commitment to property ownership so that to Total for your support. Reviewed on: 1st October 2025

Trouble-free: quick and intelligent responses.

5
Trouble-free: quick and intelligent responses. Reviewed on: 1st October 2025