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Total Landlord: Landlord Insurance reviews

Name: Landlord Insurance
Rating: 4.72 (1612 reviews)

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4.72

Based on 1,612 reviews, last reviewed 19th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

10%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025

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About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1612)

Review of the Total Landlord, Landlord Insurance:

A mine of helpful facts.

Kept up to date on all aspects of property insurance. Reviewed on: 14th September 2017

Customer service

The customer service I received was brilliant! Reviewed on: 12th October 2023

Brillant service

I called total landlord, and the service I received from Olivia was brilliant. Would definitely recommend this company to friends and family. The customer service was brilliant. Reviewed on: 10th October 2023

Fantastic

Always received absolutely fantastic service from Total Landlord! Will continue to use them every year!! Thanks for all your help over the years! Reviewed on: 10th October 2023

Amazing staff

The staff were really helpful, and they able to answer all my questions regarding my policy (even if they were a bit silly!). Really happy and satisfied with my service! Reviewed on: 10th October 2023

Always been happy with price and service over the years.

Good price and cover. Very happy with Tom whom helped when I sold the property and had to surrender the insurance policy, he quickly came back to me with a figure due. Reviewed on: 9th October 2023

Great customer service

I found total landlord staff to be very hard-working, professional and joyful. Reviewed on: 9th October 2023

A fantastic, super efficient service

My experience with total landlord has been super efficient. The team were friendly and v.helpful. I wouldn't hesitate in recommending their service to family and friends. Reviewed on: 9th October 2023

Brilliant customer service

Such a friendly and helpful team always on hand to help Reviewed on: 9th October 2023

Amazing customer service

Everything is bery straighy forward and easy nothing is ever a problem and everyone is so helpful Reviewed on: 9th October 2023

Fantastic service!

Spoke on the phone to one of the advisors, they were very professional and patient with me! Reviewed on: 9th October 2023

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