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Total Landlord: Landlord Insurance reviews

4.72
Based on 1,612 reviews, last reviewed 19th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best insurance cover for landlords I have been using TLI for almost 10 years and would not change to anyone else. I am really happy with their insurance products, their prices and their... Read more Reviewed on: 18th October 2025
MWallis's avatar
MWallis

Latest lowest rating:

1

Not good with any claim not professionally handled v... Not good with any claim not professionally handled very poor in communication and not a good companies deal with Reviewed on: 19th October 2025
Ali jaafri's avatar
Ali jaafri

About this product

Looking for Total Landlord Insurance insurance reviews from other landlords like you? See what they're saying on Smart Money People to help make up your mind about your next landlord insurance provider. Or have you had a policy or covered several properties with Total Landlord Insurance in the past? Please post a review of your own to help out other landlords.

Total Landlord Landlord Insurance reviews (1612)

Review of the Total Landlord, Landlord Insurance:

Landlord Insurance

5
Straight forward comprehensive insurance for residential landlords Reviewed on: 22nd August 2023

Best rates and service

5
Their customer service is amazing and they always match other competitive rates. Which makes it very hard to go elsewhere. Highly recommended. Reviewed on: 22nd September 2023

Excellent service

5
Staff are knowledgeable and friendly, always there to offer assistance when needed! Excellent service! Would recommend Reviewed on: 21st September 2023

An excellent company

5
Total Landlord have provided insurance for my properties for over 12 years. The service they provide is exceptional. Reviewed on: 21st September 2023

Brilliant service

5
5 star customer service, would always recommend to my friends and family! Reviewed on: 21st September 2023

Fantastic team with a great product

5
I had such a lovely experience for what i believe is a usually very stressful task. All thanks to Siobhan and the great team at TLI! Reviewed on: 21st September 2023

Incredible service!!!

5
I had a great experience with Total Landlord. Great price and really helpful when making adjustments to my policy over the phone. Would definitely recommend. Reviewed on: 21st September 2023

Great service

5
Great service every time. Friendly staff, would recommend. Reviewed on: 21st September 2023

Fantastic product & even customer better service

5
The best customer service I have received in insurance. All staff have been extremely knowledgable and friendly. They are honest about the product and not just looking for a quick sell. Great service, product and team. Reviewed on: 21st September 2023

Would recommend

5
Have been insured with Total Landlord since the very beginning, they provide great service and have dealt with my claims efficiently Reviewed on: 20th September 2023

Brilliant!!!

5
Very helpful and competitive prices, cannot complain! Reviewed on: 20th September 2023