Trusted Insurances Reviews

Ratings based on 6 reviews Last review 2 months ago
1.67 / 5Average overall rating

Trusted Insurances reviews can help you to become Smart Money People by finding out what other Trusted Insurances policy holders have to say. Trusted Insurances is a specialised online gadget insurance company. If you have experience with Trusted...

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Trusted Insurances reviews can help you to become Smart Money People by finding out what other Trusted Insurances policy holders have to say. Trusted Insurances is a specialised online gadget insurance company. If you have experience with Trusted Insurances, you can write your review on the UK's leading financial services platform today.

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Your Trusted Insurances Reviews (6)

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28th July 2020

DO NOT TRUST THIS INSURANCE COMPANY

DO NOT TRUST THIS INSURANCE COMPANY- they don’t even deserve 1 star! I claimed for accidental damage to the screen of my MacBook. This claim got approved and my MacBook collected. After receiving my MacBook they gathered an Apple history and stated t...

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DO NOT TRUST THIS INSURANCE COMPANY- they don’t even deserve 1 star! I claimed for accidental damage to the screen of my MacBook. This claim got approved and my MacBook collected. After receiving my MacBook they gathered an Apple history and stated that my device was not in full working order prior to taking out the policy. When I asked them to further explain the issues present in the Apple history they brought up various unrelated issues from years ago which resolved themselves and did not require repair at the time. The history included: me being unable to open my files, my charger not working correctly etc. The only way they would go through with the claim was if I provided information that my MacBook had been repaired following the issues in the Apple history. Clearly they don’t realise that most minor issue do not require an insurance claim/repair - more than likely a software update will suffice!! Absolutely ridiculous that I am getting penalised for contacting Apple for support over the years. Seems to me that they will find any excuse not to repair a device which we pay insurance for!!! My MacBook was meant to be returned last week yet I have received no emails updating me on when this will be returned. AWFUL SERVICE!!!! Now they won’t refund my excess- so I have paid several months for a null and void diamond insurance cover and an excess which has led to no repair.

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17th July 2020

Fantastic company

I broken my screen when coming out of hospital phoned them straight away the man I spoken to was great told him I’ve just had a tumour removed and I smashed my screen by accident he told me where to go online within hours they accepted my claim and h...

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I broken my screen when coming out of hospital phoned them straight away the man I spoken to was great told him I’ve just had a tumour removed and I smashed my screen by accident he told me where to go online within hours they accepted my claim and have sent out my phone which it coming tomorrow so 2 days and they sorted it out can’t thank them enough people write bad reviews but at the end of the day lots of claims are fraudulent so they have to do there job anyway thanks guys j x

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13th December 2017

Very poor customer service

Tried to make a claim for a iPad damaged. Didn't reply for weeks, then finally told me that it was unable to meet their criteria due to the site I had bought it off (Amazon UK) had originally sourced the iPad from Hong Kong. Never replied to any of my...

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Tried to make a claim for a iPad damaged. Didn't reply for weeks, then finally told me that it was unable to meet their criteria due to the site I had bought it off (Amazon UK) had originally sourced the iPad from Hong Kong. Never replied to any of my subsequent emails. AVOID....

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16th October 2017

They dont accept ebay/paypal receipts

Would never recommend anyone to sign up with trusted insurances. They won't accept paypal receipts for your purchase, rude customer service - treated like a suspect from the start, - They look for any reason whatsoever to deny your claim - That is if...

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Would never recommend anyone to sign up with trusted insurances. They won't accept paypal receipts for your purchase, rude customer service - treated like a suspect from the start, - They look for any reason whatsoever to deny your claim - That is if they respond to your claim at all, in my case it took a week just to get correspondence started - I'd look elsewhere if you're looking to insure your gadgets

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9th August 2017

Worst financial decision ever

I have had to cancel my policy with them after months of wasting my money thinking my gadgets are insured ..only to be told some crap excuse not to pay when it came to claims. Not to mention they are based in Gibralta no postal address ie everything...

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I have had to cancel my policy with them after months of wasting my money thinking my gadgets are insured ..only to be told some crap excuse not to pay when it came to claims. Not to mention they are based in Gibralta no postal address ie everything online .. Cut long story short SCAM ! SCAM! SCAM! Cnt say any Louder.. Your better off insuring with your gadget provider here in the UK, knowing your truly covered and have some one locally obliged and accountable to give you answers when things go wrong.

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9th August 2017

Worst financial decision ever

I have had to cancel my policy with them after months of wasting my money thinking my gadgets are insured ..only to be told some crap excuse not to pay when it came to claims. Not to mention they are based in Gibralta no postal address ie everything...

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I have had to cancel my policy with them after months of wasting my money thinking my gadgets are insured ..only to be told some crap excuse not to pay when it came to claims. Not to mention they are based in Gibralta no postal address ie everything online .. Cut long story short SCAM ! SCAM! SCAM! Cnt say any Louder.. Your better off insuring with your gadget provider here in the UK, knowing your truly covered and have some one locally obliged and accountable to give you answers when things go wrong.