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United Trust Bank reviews

United Trust Bank logo
Rated Excellent • 4.91/5

United Trust Bank reviews

Verified business Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 2,680 product reviews

Average score of 4.91/5
5 star
92%
4 star
8%
3 star
0%
2 star
0%
1 star
0%
Reviews for United Trust Bank have trended positively over the past 90 days

United Trust Bank really shines with its competitive interest rates and straightforward online services across Personal Savings, Business Accounts, and Cash ISAs. People love how easy it is to open accounts and how helpful and friendly the staff are, especially when you need to speak to a real person. The bank’s clear communication and personal touch make saving feel safe and simple.

Positive themes

  • United Trust Bank’s interest rates on savings and ISAs are consistently competitive and attractive.
  • Opening and managing accounts online with United Trust Bank is easy and hassle-free.
  • The staff at United Trust Bank are friendly and helpful with quick responses.

Negative themes

  • Some found interest rates dropped faster than expected on their savings accounts.
  • A few experienced delays or confusion resolving interest rate issues.
  • Online account setup had minor hiccups needing customer support help.
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United Trust Bank at a glance

Reviews for United Trust Bank

Showing 11 of 2680 company reviews • Last reviewed within 7 days

good interest rates

Personal Savings • 16th April 2026

good interest rates and excellent service

{"display":"Paul D","full_name":"Paul D","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1172357.png"}}'s avatar
Rated Excellent • 5/5
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Very simple to use web interface.

Cash ISA • 15th April 2026

Very simple to use web interface. all the information needed is provided and it all makes for an excellent user experance

{"display":"David g","full_name":"David g","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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  • 5/5

    Different...better!

    Very competitive interest rates. Lots of choice of account duration/term. Lovely helpful customer service. Felt so different to my experiences with the big ugly banks.

    {"display":"Sherry T","full_name":"Sherry T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Always kept informed would recommend to my friends

    Always kept informed would recommend to my friends

    {"display":"martin g","full_name":"martin g","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    fast reliable service.

    fast reliable service. great rates

    {"display":"Discodes","full_name":"Discodes","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Easy to use on-line.

    Easy to use on-line website. Good savings rate.

    {"display":"Colin A","full_name":"Colin A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Savings
    Colin A 15th April 2026
  • 5/5

    An easy bank to use

    UTB is completely on-line. Has been easy to use and easy to access. I can access my account at any time and it has competitive... UTB is completely on-line. Has been easy to use and easy to access. I can access my account at any time and it has competitive interest rates on their savings account. Read more Read less

    {"display":"Keith R","full_name":"Keith R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Savings
    Keith R 15th April 2026
  • 5/5

    Well done!

    Opening a building society or bank account usually proves a big headache but nothing about United Trust Bank was a problem. The process was simplicity... Opening a building society or bank account usually proves a big headache but nothing about United Trust Bank was a problem. The process was simplicity itself, the information was comprehensive, logically presented and clear, and the accocunt was quickly up and running smoothly. I congratulate you on this - at last an institution that has thought things through properly for the customer. Read more Read less

    {"display":"Lynne W","full_name":"Lynne W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Lynne W 15th April 2026
  • 5/5

    East to deposit money and keep track of it.

    East to deposit money and keep track of it. Quick response to queries. Sympathetic to problems and positive results. A no hassle bank.

    {"display":"Denis ","full_name":"Denis ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Bank of bank

    Easy straight forward dealing.n hassle

    {"display":"Tim","full_name":"Tim","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Savings
    Tim 15th April 2026
  • 5/5

    Easy online banking, good communications regarding a...

    Easy online banking, good communications regarding alternate product

    {"display":"Steve W","full_name":"Steve W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Savings
    Steve W 15th April 2026

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