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United Trust Bank reviews

United Trust Bank logo
Rated Excellent • 4.91/5

United Trust Bank reviews

Verified business Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 2,170 product reviews

Average score of 4.91/5
5 star
92%
4 star
8%
3 star
0%
2 star
0%
1 star
0%
Reviews for United Trust Bank have trended negatively over the past 90 days

United Trust Bank really shines with its competitive interest rates and straightforward online services, making saving and managing accounts a breeze. The staff are friendly, helpful, and quick to respond, which adds a reassuring personal touch. Some find the online platform a bit limited or clunky, but overall the service feels reliable and efficient.

Positive themes

  • United Trust Bank offers consistently competitive interest rates across savings and ISAs.
  • The online system for United Trust Bank is easy to use and simple to navigate.
  • United Trust Bank staff are friendly and helpful with quick responses to queries.

Negative themes

  • Some find United Trust Bank's online platform limited or not fully intuitive yet.
  • A few customers experienced delays or confusion over interest rate information.
Summarised by AI
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United Trust Bank at a glance

Reviews for United Trust Bank

Showing 11 of 2170 company reviews • Last reviewed within 7 days

ALWAYS EASY TO DEAL WITH.

Cash ISA • 23rd March 2026

ALWAYS EASY TO DEAL WITH. THE WEBSITE IS EASY TO NAVIGATE, GOOD VALUE FOR MONEY AND INVESTMENTS ARE WELL PROTECTED

{"display":"Maureen T","full_name":"Maureen T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Great website, transparent information and a very si...

Cash ISA • 22nd March 2026

Great website, transparent information and a very simple process to set up an ISA account.

{"display":"William R","full_name":"William R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Prompt and efficient service .

    Prompt and efficient service . Clear explanation when dealing with queries.

    {"display":"D","full_name":"D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Savings
    D 22nd March 2026
  • 5/5

    Great customer service and savings rates

    I was originally drawn to United Trust bank because of their favourable savings rates in comparison to other business savings providers. I've found their online... I was originally drawn to United Trust bank because of their favourable savings rates in comparison to other business savings providers. I've found their online platform to be very quick in terms of faster payments, unlike a lot of other business savings proivders where payments can take up to a day or a weekend to complete. Any queries or issues I've ever had, have always been resolved within the same working day! Very impressed! Read more Read less

    {"display":"C","full_name":"C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Accounts
    C 20th March 2026
  • 5/5

    Trusted company, always look at competitive interest...

    Trusted company, always look at competitive interest rates which are easy to access online, also to open easilyy

    {"display":"Judith W","full_name":"Judith W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    So easy and friendly with no difficulties or obstacles.

    So easy and friendly with no difficulties or obstacles. Highly recommended savings institution

    {"display":"goonerboy","full_name":"goonerboy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    goonerboy 18th March 2026
  • 5/5

    Knowing ones savings are in good hands

    I have several accounts, and also persuaded my wife to take savings account with United Bank. Retyrns are consistent and always highly competitive. The staff have always been most helpful.

    {"display":"David E","full_name":"David E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Savings
    David E 17th March 2026
  • 4/5

    Good saving product terms

    Been saving with this company for quite a few years and never had any issues, Rates have been ok and great choice of saving product terms always actioned my requests.

    {"display":"I b","full_name":"I b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Savings
    I b 16th March 2026
  • 5/5

    Easy to deal with.

    Have had savings accounts with UTB for a few years now and never had any problems. When approaching maturity time, they offer competitive rates for... Have had savings accounts with UTB for a few years now and never had any problems. When approaching maturity time, they offer competitive rates for the next savings period. Easy to do online. Read more Read less

    {"display":"Graeme C","full_name":"Graeme C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    User friendly bank

    Very easy to use website, clear conditions, good rates.

    {"display":"Cornish Saver","full_name":"Cornish Saver","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Cornish Saver 14th March 2026
  • 5/5

    excellant service & great savings rates

    excellant service & great savings rates

    {"display":"clive s","full_name":"clive s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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