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United Trust Bank reviews

United Trust Bank logo
Rated Excellent • 4.91/5

United Trust Bank reviews

Verified business Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 2,765 product reviews

Average score of 4.91/5
5 star
92%
4 star
8%
3 star
0%
2 star
0%
1 star
0%
Reviews for United Trust Bank have trended positively over the past 90 days

United Trust Bank really shines with its competitive interest rates and straightforward online services across Personal Savings, Business Accounts, and Cash ISAs. People love how easy it is to open accounts and how helpful and friendly the staff are, especially when you need to speak to a real person. The bank’s clear communication and personal touch make saving feel safe and simple.

Positive themes

  • United Trust Bank’s interest rates on savings and ISAs are consistently competitive and attractive.
  • Opening and managing accounts online with United Trust Bank is easy and hassle-free.
  • The staff at United Trust Bank are friendly and helpful with quick responses.

Negative themes

  • Some found interest rates dropped faster than expected on their savings accounts.
  • A few experienced delays or confusion resolving interest rate issues.
  • Online account setup had minor hiccups needing customer support help.
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About United Trust Bank

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United Trust Bank at a glance

Reviews for United Trust Bank

Showing 11 of 2765 company reviews • Last reviewed within 7 days

Easy to set up my account for me and the wife.

Cash ISA • 1st May 2026

Easy to set up my account for me and the wife. Smooth and seamless transfer. Found a product to transfer ISA's in so nicely consolidated.... Easy to set up my account for me and the wife. Smooth and seamless transfer. Found a product to transfer ISA's in so nicely consolidated. The mobile app is great and easy access and visibilty everytime you login on you mobile. Read more Read less

{"display":"Chizzers","full_name":"Chizzers","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1182352.png"}}'s avatar
Rated Excellent • 5/5
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Competitive ISA Rates

Cash ISA • 21st April 2026

I have two fixed rate cash ISAs with United Trust Bank. They had the best interest rate at the time for long term ISAs. The... I have two fixed rate cash ISAs with United Trust Bank. They had the best interest rate at the time for long term ISAs. The application process was easy. The Website is easy to use and also has a very smart appearance. Read more Read less

{"display":"Susan R","full_name":"Susan R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
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  • 5/5

    Although not offering the top ISA rates, the banking...

    Although not offering the top ISA rates, the banking and updates to my account are faultless. Customer service is great.

    {"display":"Michael c","full_name":"Michael c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Michael c 21st April 2026
  • 4/5

    Various good investment opportunities over several y...

    Various good investment opportunities over several years.

    {"display":"A Q","full_name":"A Q","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Savings
    A Q 21st April 2026
  • 5/5

    Easy to open an account on line and manage.

    Easy to open an account on line and manage. Competitive rates.

    {"display":"Jean J","full_name":"Jean J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Savings
    Jean J 21st April 2026
  • 5/5

    Excellent service

    Have had various savings account with them for 10 years now, excellent rates and good customer service, never had a problem with them.

    {"display":"Helen Wood","full_name":"Helen Wood","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Highly Recommend

    Very helpful when I rang for advice and nothing was too much for them.

    {"display":"Jane B","full_name":"Jane B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Jane B 20th April 2026
  • 5/5

    It was easy to open online and is a good mid term in...

    It was easy to open online and is a good mid term investment.

    {"display":"Marion S","full_name":"Marion S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Staff are very happy.

    Staff are very happy. Quick and pleasant with phone conversation and quick as to the questions and answers completely.

    {"display":"Simon Allsop","full_name":"Simon Allsop","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1481423.png"}}'s avatar
  • 4/5

    Good interest rates .

    Good interest rates ...helpful customer service

    {"display":"bostonwasp","full_name":"bostonwasp","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Very friendly and excellent service

    Very friendly and excellent service

    {"display":"Lataben Shah","full_name":"Lataben Shah","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Lataben Shah 20th April 2026

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