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United Trust Bank: Business Accounts reviews

4.92
Based on 334 reviews, last reviewed 28th Jan 2026
600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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92%
See only 4 star reviews
8%
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Latest highest rating:

5

Excellent customer service. Excellent customer service. Good mix of online systems, email notifications and human contact. Reviewed on: 28th January 2026
Tim W's avatar
Tim W

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

Are you looking for independent reviews of United Trust Bank Business Accounts? At Smart Money People, we collect reviews from people like you in order to help out others in our community. If you're an existing United Trust Bank customer, please share your own experience!

United Trust Bank Business Accounts reviews (334)

Review of the United Trust Bank, Business Accounts:

Always a prompt answer to queries.

5
Always a prompt answer to queries, I usually phone. Clear decision making by the staff. Reviewed on: 15th April 2025

Every time I call I speak with a knowledgeable perso...

5
Every time I call I speak with a knowledgeable person who understands my needs and always professional and accommodating. Reviewed on: 15th April 2025

Efficient Service

5
Really quick at opening our account. Very helpful when you contact them and you get to speak to someone who can help you. The online service is easy to use and provides the information we need. We now have 2 accounts with a good interest rate. Reviewed on: 15th April 2025

Base rate tracker account

5
Opened a base rate tracker account and am pleased with the service so far Reviewed on: 15th April 2025

Very quick and responsive to enquiries and a good ch...

5
Very quick and responsive to enquiries and a good choice of accounts, with competitive rates for our charity. Reviewed on: 15th April 2025

First rate bank for charities

5
We as Trustees of a charity are extremely pleased with United Trust. Bank. They are so easy to deal with, the website is easy to navigate and the staff are so helpful when contacted. We are also secure in the knowledge that they have our interests at heart too. Reviewed on: 15th April 2025

We are a returning charity with savings

5
We are a returning charity with savings, and they make the process of setting up the account easy Reviewed on: 15th April 2025

So much better than other banks I've had experience...

5
So much better than other banks I've had experience with Reviewed on: 15th April 2025

Extremely helpful staff and top interest rate for ou...

5
Extremely helpful staff and top interest rate for our business which is lacking in the standard big banks Reviewed on: 15th April 2025

Very efficient transaction system

5
Very efficient transaction system Reviewed on: 15th April 2025

Good service for business accounts

4
Have a number of business investment accounts. Working with UTB is painless and they have been very responsive on the few occasions I have had to contact them Reviewed on: 15th April 2025

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