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United Trust Bank: Cash ISA reviews

Name: Cash ISA
Rating: 4.84 (572 reviews)

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4.84

Based on 572 reviews, last reviewed 1st Jun 2026

3% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

3 star

2 star

1 star

Latest highest rating:

5

THE UNITED TRUST BANK WEB SITE IS VERY EASY TO UNDER... THE UNITED TRUST BANK WEB SITE IS VERY EASY TO UNDERSTAND AND USE. VERY COMPETITIVE INTEREST RATES AVAILABLE Reviewed on: 1st June 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

United Trust Bank offer a range of cash ISAs.

Accounts have fixed interest rates from one year to seven years. You can apply for and manage a United Trust cash ISA online.

United Trust Bank cash ISA reviews help you find out what it’s really like to be a customer. If you’ve used United Trust Bank before, you can also leave a review and share your experience.

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United Trust Bank Cash ISA reviews (572)

Cash ISA Bond - very easy to deal with

Cash ISA Bond - very easy to deal with Reviewed on: 14th April 2026

efficient, good service, easy to use

efficient, good service, easy to use Reviewed on: 14th April 2026

Always efficient and great service.

Always efficient and great service. Reviewed on: 14th April 2026

Having no problems setting up my ISA or online acces...

Having no problems setting up my ISA or online access is a big plus Reviewed on: 14th April 2026

good value and top service.

I have held an ISA which has paid a top interest rate for 2 years. When I needed to swap to another provider the process was handle with faultless speed. Reviewed on: 10th April 2026

Happy Customer

I only use UTB for savings so I have no need to be in touch with them other than annually. However, when I have contacted them in the past, I have found them to be very helpful and informative. Reviewed on: 10th April 2026

United Trust Bank -competitive and friendly.

Interest rates are very competitive. The online banking experience is very good, pages are easy to navigate and very clear. Communication from UTB is informative and they don't overwhelm the client with marketing. Reviewed on: 9th April 2026

Great rates, easy to use web site and great customer...

Great rates, easy to use web site and great customer service. Reviewed on: 9th April 2026

On-line service.

On-line service. website clear. account easy to manage on-line Reviewed on: 8th April 2026

Please bring rates back so I can use UTB again!

What initially drew me 2 years ago to UTB was not only the rate on the 1 year Cash ISA Bond but later the clear and logically explained stages of written communication during setting up the account, and after actually making the initial deposit. The text came quickly, so my initially deposited tester £ amount into the account (to ensure that the bank process was legitimate) could quickly be followed by the remainder of the full amount I wanted to deposit. I could feel secure that UTB were who they deemed themselves to be, and then act swiftly with confidence. Applying on-line, these aspects are essential for customer trust with these large sums of money, particularly when time is pressing before the tax yr end. In addition, I had a more complex question to raise on a call before transferring my initial deposit into another Isa with UTB last year and the quality of the response on the call to customer services was excellent. It was intelligent, independently thought about and teased out with me (no sense of a script), entirely clear explanations and directions as to how to go about acting. This call is actually the reason I would much prefer to stay with UTB. Sadly, I felt the rates offered this year before end of tax year 2026 were not entirely competitive, which meant that I had to look elsewhere. I may also have to transfer out because of this, which I would prefer not to. I would not hesitate to return to UTB if their rates improved a bit. Reviewed on: 8th April 2026

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United Trust Bank: Cash ISA reviews

3% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

N/A

About this product

Review United Trust Bank: Cash ISA now

United Trust Bank Cash ISA reviews (572)

Cash ISA Bond - very easy to deal with

efficient, good service, easy to use

Always efficient and great service.

Having no problems setting up my ISA or online acces...

good value and top service.

Happy Customer

United Trust Bank -competitive and friendly.

Great rates, easy to use web site and great customer...

On-line service.

Please bring rates back so I can use UTB again!

Review United Trust Bank: Cash ISA now

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