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Updraft: Personal Loan reviews

4.88
Based on 11,078 reviews, last reviewed 21st Jun 2026
91% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Easy & super helpful. Easy & super helpful. In app makes it easy to organise finances Reviewed on: 21st June 2026
LRL's avatar
LRL

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (11078)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

5
Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

Fantastic service!

5
Very quick, friendly, helpful and no pressure at any stage of the process. Would highly recommend them to anyone. Reviewed on: 2nd March 2022

Great company!

5
Listened to circumstances instead of being solely drawn on credit scores! Me and my wife both used updraft and we are so much better off now because of it! Reviewed on: 2nd March 2022

Really good loaning company

5
I’ve got two on-going loans I’m paying back with no issues whatsoever. Would recommend. Reviewed on: 2nd March 2022

Best loan provider

5
Thanks to them, I’m not paying high Interest anymore and can finally imagine a life without debt. Thank you Updraft Reviewed on: 2nd March 2022

Indescribable service

5
The discovery of this company has changed my life. I have managed to get on top of my finances. Their service is personal, second to none and respective of individual circumstances Reviewed on: 2nd March 2022

Great Company

5
This company was a lifeline to me and I will be grateful to them for the help they provided and still provide when I need them. They have the feel of a local bank or credit union. I feel like a person when I contact them not an agreement number. Reviewed on: 2nd March 2022

Easy and friendly

5
The process is really easy and the staff are friendly with replies and very helpful. The app and staff make this feel like it’s made for young people with their language and how the app is really user friendly Reviewed on: 2nd March 2022

Fabulous!

5
Amazing customer service quick response and very helpful. Reviewed on: 2nd March 2022

Very helpful

5
Fast decision on my loan very helpful staff who respond to queries fast. Easy to use and modern app Reviewed on: 2nd March 2022

Fantastic understanding service

5
Quick and easy process that looks at your circumstances and doesn’t treat you like a credit score. Reviewed on: 2nd March 2022