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Updraft: Personal Loan reviews

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4.96
Based on 11,014 reviews, last reviewed 4th May 2026
380200% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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Latest highest rating:

5

Excellent customer service only people thet help me Excellent customer service only people thet help me Reviewed on: 4th May 2026
Paul h's avatar
Paul h

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
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Bernard B
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About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

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Updraft Personal Loan reviews (11014)

A lender that actually wants you to become debt-free.

5
Updraft has genuinely changed the direction of my finances. I originally used them to consolidate higher-interest borrowing, and the rate I was offered was fair and clearly based on my real credit position rather than a generic “one size fits all” approach. That immediately made my repayments more manageable and gave me a clear structure to work towards becoming debt-free. What’s stood out most is their attitude. Instead of profiting from you staying in debt for as long as possible, they actively encourage overpayments and early settlement with no fees or penalties. I even contacted customer support and was told to request an up-to-date settlement figure before paying extra so I wouldn’t pay more than I need to. That kind of transparency is rare and shows they’re genuinely on the customer’s side. The app makes it easy to track progress, see how much interest you’re saving, and stay motivated. For the first time in a long time I feel in control of my finances rather than overwhelmed by them. If you’re trying to consolidate and want a lender that treats you fairly, communicates clearly, and actually supports your goal of getting out of debt, Updraft is a completely different experience from traditional credit providers. Reviewed on: 2nd March 2026
Harry B's avatar
Harry B

efficient and fast from start to finish communicatio...

5
efficient and fast from start to finish communication was excellent Reviewed on: 2nd March 2026
susan poad's avatar
susan poad

Easy application, great customer service

5
Easy application, great customer service Reviewed on: 2nd March 2026
Beth's avatar
Beth

Up Updraft!

5
Quick and easy to apply and easily manageable through the app. "Fair" rates - as fair as money lending goes. Reviewed on: 2nd March 2026
VeeBee's avatar
VeeBee

Good loan

5
Good staff and quickly put money in account. Reviewed on: 2nd March 2026
Jonny's avatar
Jonny

Simple process, quick updates.

5
Simple process, quick updates. Very good customer service. Reviewed on: 2nd March 2026
Daniel's avatar
Daniel

So easy to set up, amazing experience with customer...

5
So easy to set up, amazing experience with customer service. 100% do it again. Reviewed on: 2nd March 2026
Ellie w's avatar
Ellie w

Good experience with updraft

4
Good experience with updraft team Reviewed on: 2nd March 2026
Bibi's avatar
Bibi

Great customer service & prompt payment

5
Great customer service & prompt payment Reviewed on: 2nd March 2026
Wally's avatar
Wally

Fast and efficient service.

5
Fast and efficient service. Just what I needed. Thanks. Reviewed on: 2nd March 2026
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Rachael

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