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Updraft: Personal Loan reviews

4.96
Based on 10,967 reviews, last reviewed 23rd Apr 2026
375600% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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Latest highest rating:

5

Great experience Very easy and transparent process and great customer service. Easy to manage app. Reviewed on: 23rd April 2026
Agnes O's avatar
Agnes O

Latest lowest rating:

1

WORST COMAPY 1 STAR Customer service is terrible, cannot get into contact with a human. Everything is generated so you don’t get an exact response. They take up to 48 hrs... Read more Reviewed on: 8th March 2026
Bernard B's avatar
Bernard B

About this product

An Updraft Credit is a personal loan with the aim of lowering the cost of your existing credit and helping you pay it off faster.

The Updraft Credit personal loan can be used to pay off credit cards, overdrafts and other credit. There are no early settlement fees and you can pay off over a term to suit you.

Updraft Credit personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Updraft before, you can also leave a review and share your experience.

Updraft Personal Loan reviews (10967)

Review of the Updraft, Personal Loan:

Relevant products and fab customer service

5
Updraft really understand their customer base and what their needs are and offer a good starting variety of products based on its customer needs. I look forward to seeing how they grow and continue offer differentiating products to their customers moving forwards. The customer service is brilliant too, everyone I’ve spoken with is personable and knows their stuff Reviewed on: 15th March 2023

No fuss or effort to get a decision

5
Quick, efficient, easy to use app, instant decision with fair monthly prices. Reviewed on: 15th March 2024

The best

5
It was easy to use, and the customer service team was very helpful everytime I had a question. Reviewed on: 15th March 2024

Excellent money service, I will highly recommend

5
Excellent money service, I will highly recommend Reviewed on: 15th March 2024

Easy process great customer service couldn’t have be...

5
Easy process great customer service couldn’t have been simpler and I am a very happy customer and will use them again Reviewed on: 15th March 2024

Reliable, quick and honest

5
Despite a few problems in payment provider, Updraft provided constant updates, and still it was faster than a traditional loan company. The interest rate was good and I have zero complaints so far. Customer Service is also hyper-responsive which I really like! Reviewed on: 15th March 2024

Updraft is great, although the interest rate is quit...

5
Updraft is great, although the interest rate is quite high. Overall my experience as a customer is okay and I would recommend Updraft to anyone looking for a loan. Reviewed on: 15th March 2024

Great experience

5
Helped me pay some of credit cards and very helpful. Easy to navigate the website Reviewed on: 15th March 2024

Honest responsible lender.

5
Honest responsible lender. Offered me less than I asked for in order to ensure I can maintain repayments. Reviewed on: 15th March 2024

The interest rates and cost of a loan are too high s...

5
The interest rates and cost of a loan are too high so the loans apply to desperate borrowers. Reviewed on: 15th March 2024

easy to apply gave me a chance when everybody said...

5
easy to apply gave me a chance when everybody said no Reviewed on: 15th March 2024